The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-17:00, Friday - 06:00-17:00, Saturday - 07:00-15:00 and Sunday 10:35-12:00. The toilet facilities are not available when the Ticket Office is closed.
9 steps up from lower car park, then 38 down to Booking Hall entrance - alternative step-free route available via road and ramp. From Booking Hall, step-free route to Birmingham platform via road or 23 steps down. 9 steps up to footbridge level, then 32 steps down from Liverpool platform (2). Step-free ramp from road overbridge to Liverpool platform. Step-free route between platforms is 375m. This station is a category B station according to ORR station classification system. https://www.orr.gov.uk/media/10955