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Liverpool Lime Street facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Walrus cards and local Saveaway only. For more information Click here.
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Penalty Fares
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Opening hoursMon-Sat 05:00 to 23:38
Sun 07:15 to 23:05
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Luggage
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Contact Details
Url: https://www.left-baggage.co.uk/index/locations0151 909 3697 -
Available
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Operator NameOperated by Excess Baggage Company
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Facilities
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Car Park
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First Class Lounge
The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
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Seated Area
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Waiting Room
Located on main concourse
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Trolleys
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Station Buffet
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
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Toilets
Male and Female toilets located on the station concourse by Lord Nelson street entrance
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Accessible toilets
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
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Baby ChangeFemale toilets
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TelephonesUsage Type: Cards And Coins
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Wi Fi
WiFi hot spots around Liverpool Lime Street station
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Web Kiosk
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Post BoxOutside the station on Lime Street
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Tourist Information
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Atm MachineLocated on Platform 7
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Bureau De Change
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Shops
Various retail establishments including Photo Booths to purchase items whilst in the station
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Rail replacement locations
Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.
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CCTV
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Toilets
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Available
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Location
Male and Female toilets located on the station concourse by Lord Nelson street entrance
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Accessible toilets
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
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Wifi
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Annotation
WiFi hot spots around Liverpool Lime Street station
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0330 024 0215 -
Operator NameExcess Baggage Company
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements
Arrival Screens -
Customer Help Points
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
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Ticket gates
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Parking
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Contact Details
There is drop off point on the Skelhorne Street side of the station.
Car Parks are open 24 hours a day apart from: -
Christmas Day - 25th December
Boxing Day - 26th December
As there are 2 car parks at Liverpool Lime Street station please go to the APCOA website for current tariffs.
Url: http://www.apcoa.co.uk -
Operator NameAPCOA
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NameShort stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
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Spaces280
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ChargesOff-peak: N/A
Per Hour: N/A
Daily: N/A
Weekly: N/A
Monthly: N/A
Three Monthly: N/A
Six Monthly: N/A
Annual: N/A
Saturday: N/A
Sunday: N/A -
Number Accessible Spaces25
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Accessible Spaces Note
Skelhorne Street short stay car park: -
21 spaces plus 4 accessible spaces
Lord Nelson Street long stay car park: -
259 spaces plus 13 accessible spaces
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Cctv
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Bicycle Facilities
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Spaces52
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ShelteredYes
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Cctv
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LocationAlongside station entrance
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Annotation
There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.
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TypeWheel Racks
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Accessibility
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HelplineIf you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.https://www.nationalrail.co.uk/
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Staff Help Available
Liverpool Lime Street Mobility Team are available: -
- Monday - Saturday 07:00 - 22:00
- Sunday 08:00 - 22:00
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket MachinesThere are eight accessible ticket machines at the station located on the station concourse.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
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Accessible Public Telephones
Situated on main concourse opposite Northern's Travel Centre
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Accessible toilets
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
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Step Free AccessWhole station
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Ticket Gates
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Impaired Mobility Set Down
Assistance is available to and from platforms
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Wheelchairs Available
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First Class lounge
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Details
The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
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Journeys from this station
Located in Liverpool, Merseyside, Liverpool Lime Street opened its doors in 1836, and underwent large-scale redevelopment in the early 2000s in conjunction with the city being named European Capital Culture for 2008. With nearly 20 million commuters passing through the station yearly, and being at the heart of the popular attractions, it’s the busiest station in Liverpool.
The station was designed originally by architects Arthur Holme, John Cunningham, and John Foster, and had four large gateways, two of which were intentionally nonfunctional - demonstrating how important appearance, as well as functionality, can be to the final result. The latest incarnation has resulted in an impressive station fit for the new millennium, featuring improved facilities, a more streamlined infrastructure, and a much better passenger experience.
Liverpool Lime Street Station is divided into two sections. The mainline station offers national intercity and regional overground services and was awarded Station of the Year in 2010, whilst below ground, there’s the Merseyrail Underground station.
How far is Liverpool Lime Street Station from Liverpool John Lennon Airport?
Taking the train from the station to Liverpool John Lennon Airport takes approximately 50 minutes.
How far is the walk from Liverpool Lime Street Station to Liverpool city centre?
Walking via Lime Street, it takes under 10-minutes.
Does Liverpool Lime Street Station have car park facilities?
Yes, there are 288 spaces available, including blue badge spaces.
Are there secure bike storage facilities at Liverpool Lime Street Station?
There are 52 spaces available alongside the station entrance, and these include sheltered spaces and CCTV.
What facilities are available at Liverpool Lime Street Station?
- Toilets, including baby changing facilities
- Station Buffet
- WiFi
- Shops
- ATM
- Telephones
- Disabled Access - step-free access throughout, ramps, and induction loops available
- First Class Lounge
What popular destinations are available from Liverpool Lime Street Station?
- Liverpool Lime Street Station to Newcastle
- Liverpool Lime Street Station to Chester
- Liverpool Lime Street Station to Hull
- Liverpool Lime Street Station to Middlesbrough
- Liverpool Lime Street Station to Inverness
- Liverpool Lime Street Station to Doncaster
Inspired to find out more about Liverpool? We’ve put together the following guide outlining all the amazing places you can do or visit while you’re there.
Timetable for the routes on which Liverpool Lime Street station is located
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.