Hexham Station | Trains to Hexham & Times

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What improvements have been made at Hexham ?

New LED lighting
Ticket machine(s)
RingGo parking
Secure Stations' status

Hexham facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
- Opening hours
  
  Mon-Fri 07:25 to 18:00
  Sat 08:15 to 14:15
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Indoor waiting rooms on each platform
- Refreshment Facilities
  
  Yes
- Toilets
  
  The toilets are available when the station is staffed and the Platform Bar is open.
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Hexham station
- Rail replacement locations
  
  Replacement transport will pick up/drop off at the station front
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Wifi
- Annotation
  
  Find WiFi Hotspots around Hexham station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is unstaffed, please contact the customer relations team or onboard staff
- Information Services Open
  
  Information available from Help Point 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Cash payments use ticket machine
  Card payments register with RingGo Code 5708
  Call 01138090070 or visit www.MyRingGo.com/register
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  100
- Charges
  
  Daily: £2.20
  Weekly: £8.80
  Monthly: £34.00
  Annual: £352.00
  Note:
  Daily Charge: £2.20 Up to 2 hours (no return) £0.60 Up to 4 hours (no return) £1.10 Overnight Parking (1600-0759) £0.60
- Number Accessible Spaces
  
  4
- Accessible Car Park Equipment
  
  Yes
- Accessible Car Park Equipment Note
  
  Accessible spaces available
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  4
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 2
- Type
  
  Lockers
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  For customers who arrive on platform 1 (Newcastle bound) and assistance is needed. Please use the call button located at the bottom of the stairs, which alerts the ticket office.
- Staff help available opening hours
  
  Mon-Fri 07:25 to 18:00
  Sat 08:15 to 14:15
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Accepts Cash & Cards
- Height Adjusted Ticket Office Counter
  
  No
  
  staff will come out of the office to assist
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  This station has partial step-free access. Level access to the Carlisle platform. The Newcastle-bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times. Outside of ticket office opening times, between platforms 600m step-free route between platforms via pavement and road.
  For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
  
  Step free access from car park to station entrance
- Wheelchairs Available
  
  No
Journeys from this station
- All stations on our network

Timetable for the routes on which Hexham station is located

Sunderland and Newcastle to Hexham and Carlisle

18 May - 05 October 2025
Download timetable PDF
File size: 291.73kb
Print friendly version - Sunderland and Newcastle to Hexham and Carlisle

18 May - 05 October 2025
Download timetable PDF
File size: 3.18mb

Pages

Northern App

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Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Hexham

Ticket office

Address: Open map

Where are you travelling to?

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Quick Links

Do you need assistance?

What improvements have been made at Hexham ?

Hexham facilities

All stations on our network

Timetable for the routes on which Hexham station is located

Sunderland and Newcastle to Hexham and Carlisle

Print friendly version - Sunderland and Newcastle to Hexham and Carlisle

Northern App

Northern App

Hexham

Ticket office

Address: Open map

Where are you travelling to?

{{ station.field_intro_heading }}

Quick Links

Do you need assistance?

What improvements have been made at Hexham ?

Hexham facilities

All stations on our network

Timetable for the routes on which Hexham station is located

N4 - Sunderland and Newcastle to Hexham and Carlisle

Sunderland and Newcastle to Hexham and Carlisle

Print friendly version - Sunderland and Newcastle to Hexham and Carlisle

Northern App

Northern App