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Customer Information - 
Industrial action 1-9 December
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Whatever your thing is, we can help you get to it

At Northern, we play a vital role across the North by providing a reliable and friendly train service that helps hundreds of thousands of people to go do their thing. That's over 2,000 services every day, travelling to over 500 destinations.

Our vision is about more than just train travel. We strive to make a positive impact for the North for all we do and for all we serve. Everyone at Northern has a part to play - and all the support they need to go do their thing, too.

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We’re building a brand new future for our customers and our people

We’re setting a new standard for our customers’ experience. We’ve introduced an entire fleet of modern trains, we’re building easier and quicker ways to buy tickets. And we’re committed more than ever to making customer journeys as safe and as comfortable as possible.

We’re also building a different kind of workplace for our people, too. One that values individuality and celebrates differences. Somewhere we can work together, have fun, and do whatever it takes to make our customers’ lives easier. A place that encourages everyone to learn, grow and develop so we can all be our best every single day.

We want to create a workplace with equality, diversity and inclusion at its heart, and where everyone feels valued. Whoever you are, we want you to feel part of the new Northern and help us build an organisation together the way we all want it to be.

There are lots of opportunities here to learn and develop. The more you put into your career at Northern, the more you’ll get out… so I’d urge you to get involved.

Ready to play your part?

At Northern, we’ve created a one-of-a-kind of community. We value individuality. We love working together, having fun, and helping our customers go do their thing . And we go out of our way to create incredible opportunities for everyone here to grow, too. All of which means we get to be the best we can be every single day.

You’ve probably heard it all before, but we really do want to be different.

And because of that, we’re thinking about what happens next in a different way, too. We’re creating a brand-new future, one that will help our organisation to do better and be better, and which will transform the way we all think about rail travel across the UK.

So, if you’re smart, forward thinking, passionate and full of fresh ideas like we are, you could play your part in making it happen.


Apply now 

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Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.