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Customer Information -
Industrial Action - Do Not Travel - 18 & 20 August
Customer Information -
Short notice cancellations North West and major events

If you're considering taking the train this summer, you can book with confidence knowing you can make changes up to 6pm the day before you travel.

Book with confidence - make changes fee-free

You can amend date and time of Advanced tickets fee-free up until 6pm the day before you travel, until 30/09/22.

Fare price difference may apply. 

Can I change my train ticket?

Yes, here is how.

To update the time or date on your ticket simply log in to your account using the Northern website or App and follow these simple steps: 

  1. Access the journey you wish to amend
  2. Select ‘Manage booking’
  3. Choose ‘Change time/date’ from the drop-down list
  4. Confirm the journey you wish to change and select ‘Search times and prices’
  5. Reserve the journey which suits your new schedule
  6. Double check your selection and confirm
  7. You will receive a confirmation email to the address associated with your account

Click here to buy tickets now

Your confirmation email will act as proof of your reservation. Tickets will not be re-issued. Ensure you have your confirmation email ready to present when travelling.

If you bought your Northern Advance ticket from one of our ticket offices or Ticket Vending Machines please return to your point of purchase to change your ticket.

You need to return to the retailer you purchased your ticket from in order to update the ticket without a fee. For example, if you used The Trainline app or website you will need to update your ticket in your trainline account.

What are we doing to make your journey safe?

  • We're cleaning all our carriages and key stations every day, with a team of over 600 dedicated cleaners
  • We're placing extra focus on cleaning touchpoints like handrails and armrests, using an anti-viral sanitiser which stops the virus for longer
  • Our staff are on hand to help and are working harder than ever to to make your journey safe and enjoyable
  • Our team are continuing to help customers with additional needs through our assisted travel scheme
  • We've been busy improving our stations, ready for your return
  • Our trains are ventilated with fresh air either by air condition and ventilation systems or by leaving windows open during your journey.

Click here for Travel safe FAQs 

Keep up to date with all things Northern

The best way to keep up with the latest travel advice from Northern is to sign up to our monthly newsletter. You'll be the first to know of any travel updates and the latest offers from around the network.

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How we're improving every step of your journey:

Lately, we've been working hard to get things ready for your next journey - and a lot has changed. From new trains to contact-free parking, there's so much you can look forward to when you next travel with Northern.

£2.5m renovation of 40+ stations

Making sure our stations look their best for your return to rail travel.

More accessible stations

Welcoming mobility scooters at 100+ stations to improve the journeys of all our customers.

Contact-free parking

Pay for your parking in a few taps of the RingGo app. Now at all Northern car parks.

Travel in style

Our new look fleet is made up of 100 new state-of-the-art trains and another 240 fully-refurbished.

Extra-comfy seats

Sit back, take in the views and enjoy a more comfortable journey.

Extra clean carriages

Our 600-strong cleaning team are working round the clock. Thanks team.

Better ways to pay

To keep you safe as you travel with us, we're making sure we have many contactless payments available.

Great savings

At Northern we have plenty of train ticket types that enable you to save money across our 500 stations in the North and beyond. 

  • Save up to 65% off with Advanced tickets
  • Duo tickets allow you to save 25% when travelling together
  • Rangers and Rovers allow you to hop on and off all day for a great price
  • Save on the day and get a cheaper ticket up to 15 minutes before you travel
  • Book your train tickets with no booking fee

Book with confidence on Northern App.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.