Service updates
Routes
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Line updates (1)
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Last Updated 19/03/2025 07:21
Due to urgent repairs to a bridge at South Bank:
How does it affect your service:
Train services running through this station will be running non stop between Middlesbrough and Redcar Central. South Bank will not be served. Disruption is expected until 16:00 30/06.
Our advice to our customers:
Services between Middlesbrough and Saltburn are currently being disrupted due to an unsafe footbridge at South Bank.
Effect on service:
Middlesbrough to Saltburn services will not call at South Bank, in this direction only.
Road Transport details.
To assist customers to complete their journey, a shuttle bus has been provided between Middlesbrough, South Bank & Redcar Central. This will be operated by E-Travel.
Customers at South Bank travelling towards Saltburn should board the shuttle service and then connect at Redcar Central for Northern services towards Saltburn.
Journey times will be extended by 10 minutes whilst travelling by road transport.
Please see station information posters for the bus pick up points.
Other places to get more information:
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up to date train running information.
For live real time journey updates, please visit journeycheck.com/northern or X (tweet) our team @northernassist
To re-plan your journey please visit nationalrail.co.uk
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates
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Engineering works (7)
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Last Updated 17/03/2025 01:43
Planned engineering work will take place between York/Selby and Hull, and between Sheffield and York from 00:10, Saturday 22 March 2025 to 05:00, Monday 24 March 2025.
Some lines will be blocked.
There are no train services between Sheffield and York operating.
Customer Advice:
Saturday 22nd and Sunday 23rd March 2025
York Sheffield (and vv): Trains will not run.
Buses will be provided between York and Moorthorpe (in both directions). Train services are available between Moorthorpe and Sheffield (in both directions).
All services between York and Hull will be terminating at Selby and starting back from Selby.
Customer Advice:
Saturday 22nd and Sunday 23rd March 2025
York Selby/Hull and beyond: Trains will start from Selby.
Hull and beyond/Selby York: Trains will terminate at Selby.
Buses will be provided between York and Selby (in both directions) -
Last Updated 17/03/2025 01:42
Planned engineering work will take place between Blackpool North and York, between Halifax/Selby and Hull, and between York and Leeds via Garforth from 00:10, Saturday 22 March 2025 to 05:00, Monday 24 March 2025.
All lines will be blocked.
All services between Blackpool North and York will be terminating at Leeds and starting back from Leeds.
Customer Advice:
Saturday 22nd and Sunday 23rd March 2025
Blackpool North York: Trains will terminate at Leeds.
York Blackpool North: Trains will start from Leeds.
Buses will be provided between Leeds and York (in both directions)
All services between Hull and Halifax will be terminating at Leeds and starting back from Leeds.
Customer Advice:
Saturday 22nd and Sunday 23rd March 2025
Halifax Selby/Hull: Trains will terminate at Leeds.
Hull/Selby Halifax: Trains will start from Leeds.
Buses will be provided between Leeds and Selby (in both directions). Train services are running between Selby and Hull
There are no train services between Leeds and York via Micklefield operating.
Customer Advice:
Saturday 22nd and Sunday 23rd March 2025
York - Leeds via Garforth (Local stopping services): Trains will not run.
Buses will be provided between Leeds and York (In both directions) -
Last Updated 17/03/2025 01:49
Planned engineering work will take place between Blackburn and Todmorden/Hebden Bridge on Monday, Tuesday, Wednesday and Thursday, from 00:10, Monday 24 March 2025 to 05:30, Friday 28 March 2025.
Some lines will be blocked.
All services will be revised.
Monday 24th to Friday 28th February 2025
The 2019 (Not Friday) Blackpool North to Leeds service will terminate at Bradford Interchange. Onward services are available.
The 2258 (Not Friday) Leeds to Blackburn service will not run. Customers from Leeds should travel on the 2242 Leeds to Manchester Victoria service to Hebden Bridge. A bus will be provided from Hebden Bridge to Blackburn.
The 2303 (Not Friday) Manchester Victoria to Blackburn via Todmorden will not run. Customers should use the 2323 Manchester Victoria to Leeds service to Todmorden. A bus will be provided from Todmorden to Blackburn
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 17/03/2025 01:47
Planned engineering work will take place between Rochdale and Clitheroe, and between Preston and Colne on Monday, Tuesday, Wednesday and Thursday, from 00:10, Monday 24 March 2025 to 05:30, Friday 28 March 2025.
All lines will be blocked.
Some services will be revised.
Monday 24th to Friday 28th March 2025
The 2152 (Not Friday) Rochdale to Clitheroe service will terminate at Blackburn. A bus will be provided from Blackburn to Clitheroe.
The 2342 (Not Friday) Clitheroe to Blackburn service will be bus replaced throughout.
The 0552 (Not Monday) Colne to Preston service will start from Rose Grove. A bus will be provided from Colne to Rose Grove, departing Colne at 0530 to connect with the train at Rose Grove.
The 2238 (Not Monday) Preston to Colne service will terminate at Blackburn. A bus will be provided between Blackburn and Colne.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 20/03/2025 23:10
Planned engineering work will take place between Manchester Piccadilly and Chester on Monday, Tuesday, Wednesday, Thursday and Friday, from 00:30, Monday 24 March 2025 to 05:05, Friday 28 March 2025.
Some lines will be blocked.
All services will be revised.
Monday 24th to Friday 28th March 2025
The 2210 (Not Friday) Manchester Piccadilly to Chester service will run as normally advertised to Altrincham, then call only at Knutsford, Northwich and Greenbank. A bus will be provided from Altrincham to Chester, calling at all stations normally served by the train.
The 2252 (Not Friday) Chester to Manchester Piccadilly service will be bus replaced throughout.
The 2313 (Not Friday) Manchester Piccadilly to Chester service will be bus replaced throughout.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 17/03/2025 01:52
Planned engineering work will take place between Liverpool Lime Street and Broad Green on Monday, Tuesday, Wednesday and Thursday, from 23:30, Monday 24 March 2025 to 05:20, Friday 28 March 2025.
Some lines will be blocked.
All services will be revised.
Monday 24th to Friday 28th March 2025
The 2217 (Not Friday) Blackpool North to Liverpool Lime Street service will not call at stations between St Helens Central and Liverpool Lime Street. A bus will be provided from St Helens Central to Liverpool Lime Street.
The 2243 (Not Friday) Wilmslow to Liverpool Lime Street service will terminate at Manchester Piccadilly. A bus will be provided from Manchester Piccadilly to Liverpool Lime Street.
The 2330 (Not Friday) Liverpool Lime Street to Manchester Victoria service will depart at 2320 and run EARLIER than normally advertised to Broad Green. A bus will be provided from Liverpool Lime Street to Manchester Victoria, departing Liverpool Lime Street at 2330 and stopping to set down only from Broad Green.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 20/03/2025 23:09
Planned engineering work will take place between Manchester Piccadilly and Buxton/Hazel Grove from 23:50, Monday 24 March 2025 to 05:05, Friday 28 March 2025.
Some lines will be blocked.
All services will be revised.
Monday 24th to Friday 28th March 2025
The 2257 (Not Friday) Buxton to Manchester Piccadilly service will not call at Heaton Chapel and Levenshulme. A bus will be provided from Stockport to Manchester Piccadilly to serve these stations.
The 2323 (Not Friday) Manchester Piccadilly to Hazel Grove service will terminate at Stockport. A bus will be provided between Stockport and Hazel Grove.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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All other routes have a good service. For live updates see our journey check page.
Stations
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The ticket office will be closed from 06:25 on 25/03/2025 until 13:25 on 25/03/2025 at Adlington Lancashire station.
The ticket vending machines are out of order at Alfreton station.
Customers who require a ticket are advised to purchase from the Northern App or from the Ticket Office. During the hours when the Ticket Office is closed and you wish to pay using cash, please purchase your ticket from the Conductor on board the train.
The lifts will be out of order from now until further notice at Alnmouth For Alnwick station.
Step free access is still available across the station.
Owing to uneven platforms passengers should take extra care on platform 3 at Altrincham station.
The ticket office will be closed :
From 18:00 on 25/03/2025 until the end of the day
From 12:45 on 26/03/2025 until the end of the day
From 12:45 on 27/03/2025 until the end of the day
From 18:00 on 28/03/2025 until the end of the day
From 18:00 on 29/03/2025 until the end of the day at Atherton station.Owing to icy platforms passengers should take extra care at Bredbury station.
At Broad Green station, the following issues have been reported:
The ticket office will be closed from 06:13 on 27/06/2024 until 31/03/2025.
Owing to uneven platforms passengers should take extra care.
The station is staffed from 06:30 until 18:30 each day to offer assistance to customers.
Due to station refurbishment works, the subway linking Platforms 1 and 2 is now closed until further notice.The ticket office will be closed from 07:40 on 29/03/2025 until the end of the day at Bromley Cross station.
The ticket office at ........................... will be closed however staff will be on-site if you require any assistance.
At Castleford station, the following issues have been reported:
The ticket vending machines are out of order.
The customer information system is out of order.The ticket office will be closed :
From 06:45 on 24/03/2025 until the end of the day
From 06:45 on 25/03/2025 until the end of the day
From 06:45 on 26/03/2025 until the end of the day
From 06:45 on 27/03/2025 until the end of the day at Chassen Road station.There is no lighting at the station at Congleton station.
Customers are advised to take additional care whilst using the station due to a failure of the lighting system. Our engineers are aware of the fault and are attempting to rectify the issue as soon as possible.
Rail Replacement Road Transport Pick Up Point Change:
Due to road closures the following locations will be used for all drop off / pick up points for rail replacement transport until 1st April 2025.
Monday to Friday - Transport will drop off and pick up from the bus stop opposite The Wharf Inn on Canal Road
Saturday & Sunday - Transport will drop off and pick up from the bus stop outside Congleton train station
Please contact 0800 200 6060 for any assistanceThere is no lighting on the platform. Emergency lighting is in operation at Croston station.
Customers are advised to take additional care on the station at Croston. Emergency lighting is in operation, however additional time and care should be taken when boarding and leaving the train.
At Daisy Hill station, the following issues have been reported:
The ticket office will be closed :
From 06:00 on 22/03/2025 until the end of the day
From 06:00 on 24/03/2025 until the end of the day
From 13:00 on 25/03/2025 until the end of the day
From 13:00 on 26/03/2025 until the end of the day
From 13:00 on 27/03/2025 until the end of the day.
Customers wishing to purchase tickets can do so from the ticket vending machine at the station or via the Northern App.
Customers who are wishing to pay for their tickets using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu & present this to the on train conductor who will be happy to issue the required tickets.The ticket office will be closed from 06:17 on 27/06/2024 until 30/06/2025 at Dinting station.
At Dinting station, the following issues have been reported:
Owing to uneven platforms passengers should take extra care.
Customers are advised to board and alight trains using the middle doors of the train at Dinting due to loose platform edge stones. Network Rail are aware of the issue and will repair the stones as quickly as possible.The ticket vending machines are out of order at East Didsbury station.
The ticket office will be closed from 06:25 on 24/03/2025 until 13:55 on 29/03/2025 at Eccles station.
The ticket office at ........................... will be closed however staff will be on-site if you require any assistance.
The ticket office will be closed :
From 06:10 on 25/03/2025 until the end of the day
From 06:10 on 26/03/2025 until the end of the day at Flixton station.The ticket office will be closed :
From 13:00 on 17/03/2025 until the end of the day
From 13:00 on 18/03/2025 until the end of the day
From 13:00 on 19/03/2025 until the end of the day
From 13:00 on 20/03/2025 until the end of the day
From now until the end of the day
From 13:00 on 22/03/2025 until the end of the day
From 13:15 on 24/03/2025 until the end of the day
From 13:15 on 25/03/2025 until the end of the day
From 18:15 on 26/03/2025 until the end of the day
From 13:15 on 29/03/2025 until the end of the day at Grange-Over-Sands station.Owing to uneven platform surfaces passengers should take extra care on platform 2 at Greenbank station.
The ticket office will be closed from 06:40 on 27/03/2025 until the end of the day at Greenfield station.
Owing to uneven platforms passengers should take extra care at Hadfield station.
The ticket office will be closed from 06:25 on 24/03/2025 until 12:55 on 28/03/2025 at Hag Fold station.
All toilets are out of order at Hazel Grove station.
Owing to uneven surface on platform 1 passengers should take extra care at Hoscar station.
All toilets are out of order at Huyton station.
Owing to uneven platforms passengers should take extra care at Kirkby-In-Furness station.
Please take care on platform 2, uneven surfaces
The ticket office will be closed :
From 23/03/2025 until the end of the day
From 05:35 on 24/03/2025 until 15:05 on 24/03/2025
From 05:35 on 25/03/2025 until 15:05 on 25/03/2025
From 14:50 on 26/03/2025 until the end of the day
From 14:50 on 27/03/2025 until the end of the day at Lea Green station.The ticket office will be closed from 12:18 on 02/03/2025 until further notice at Lea Green station.
The ticket office will be closed from 06:10 on 26/03/2025 until 13:05 on 26/03/2025 at Lostock station.
The ticket office will be closed from 07:30 on 29/03/2025 until the end of the day at Mossley Grtr Manchester station.
Owing to uneven platforms passengers should take extra care at New Mills Newtown station.
The ticket office will be closed from 09:02 on 28/06/2024 until 30/06/2025 at Northwich station.
The ticket office will be closed from 06:20 on 26/03/2025 until the end of the day at Poynton station.
Owing to uneven coping stone on platform 1 passengers should take extra care at Prescot station.
The ticket office will be closed from 15:00 on 20/03/2025 until further notice at Prescot station.
The ticket office will be closed from 14:45 on 27/03/2025 until the end of the day at Rainhill station.
Owing to uneven surfaces on platform 2 passengers and staff should take extra care at Rufford station.
At Salford Central station, the following issues have been reported:
The station will be closed from 05:00 on 10/02/2025 until 23:59 on 20/04/2025 due to urgent repairs to the railway.
Due to station improvements works at Salford Central, the station will be closed from Monday 10th February until Sunday 20th April 2025.Customers are advised that railway tickets to/from Salford Central can be used to travel to/from nearby stations at no additional cost during this time. Alternatively, valid railway tickets can also be used on Bee Network bus services between Salford Crescent -Salford Central -Manchester City Centre -Manchester Oxford Road (V1, V2 and 50 services) during this time. For Bee Network bus service information, please visit www.tfgm.com
There is no lighting on platform 2 at Starbeck station.
The ticket office will be closed from 06:10 on 24/03/2025 until the end of the day at Swinton station.
At Wavertree Technology Park station, the following issues have been reported:
The ticket office is closed.
Ticket Vending Machines are working correctly.Owing to uneven platforms passengers should take extra care at West Allerton station.
Owing to uneven surfaces near the edge of platform 1 passengers and staff should take extra care at Westhoughton station.
Passenger Information during Disruption
Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them and is an area we need to focus on more strongly. Whilst it is recognised the Northern have the responsibility for managing their relationship with their own customers, the interconnected nature of the rail industry dictates that a coordinated approach to the provision of passenger information during major delays/disruption is appropriate and important.
Customer information pledges
Whilst we always try our best to make your journey as simple as possible, we understand that, sometimes things don’t always go to plan when travelling by rail.
Customers across rail industry, tell us that this is an area, we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery group as part of the Smarter information programme.
The Smarter information programme
This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.
Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.
What do the Customer Information Pledges say?
The customer information pledges
- Show we care by listening to our customers and putting their needs first
- Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
- Bring together best practice from across the rail industry and other industries, to support you during disruption, enabling you to get to your destination as quickly as possible
You can view the Rail Delivery Group customer information pledges here