Chester-le-Street Station | Trains to Chester-le-Street & Times

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What improvements have been made at Chester-le-Street?

1 of 157 Amazon Lockers
Ticket machine(s)
RingGo parking
Secure Stations' status

Station Message

The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.

In addition, some of the station facilities may not always be available at the times shown below.

Chester-le-Street facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
- Station Buffet
  
  No
- Toilets
  
  No
  
  There are toilets in the caf├й but this is not operated by the station operator and are for caf├й customers only
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Chester-le-Street station
- Rail replacement locations
  
  Pick Up / Drop off outside station entrance.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  13
- Charges
  
  Daily: £2.00
  Weekly: £8.00
  Monthly: £25.00
  Annual: £250.00
  Note:
  Up to 2 hours ( No Return) £1
  Ring Go Code 5720
  Register www. My Ring Go.com or call 01138090070
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Within Car park
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  staff will come out of the office to assist
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  - Please note there are no tactile pavings at this station
  Access to North Bound platform via ramp and roadside pavement
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Level access from car park.
Journeys from this station
- All stations on our network

Timetable for the routes on which Chester-le-Street station is located

Nunthorpe and Middlesbrough to Newcastle and Metrocentre

15 December - 17 May 2025
Download timetable PDF
File size: 275.7kb
Print friendly version - Nunthorpe and Middlesbrough to Newcastle and Metrocentre

15 December - 17 May 2025
Download timetable PDF
File size: 3.25mb

Pages

Northern App

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Chester-le-Street

Ticket office

Address: Open map

Where are you travelling to?

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Quick Links

Do you need assistance?

What improvements have been made at Chester-le-Street?

Station Message

Chester-le-Street facilities

All stations on our network

Timetable for the routes on which Chester-le-Street station is located

Nunthorpe and Middlesbrough to Newcastle and Metrocentre

Print friendly version - Nunthorpe and Middlesbrough to Newcastle and Metrocentre

Northern App

Northern App

Chester-le-Street

Ticket office

Address: Open map

Where are you travelling to?

{{ station.field_intro_heading }}

Quick Links

Do you need assistance?

What improvements have been made at Chester-le-Street?

Station Message

Chester-le-Street facilities

All stations on our network

Timetable for the routes on which Chester-le-Street station is located

N2 - Nunthorpe and Middlesbrough to Newcastle and Metrocentre

Nunthorpe and Middlesbrough to Newcastle and Metrocentre

Print friendly version - Nunthorpe and Middlesbrough to Newcastle and Metrocentre

Northern App

Northern App