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Customer Information -
Travel Warning - Merseyside & Cheshire 28/29 May
Customer Information -
New timetables and planned disruption

Northern Contact Directory

We are compiling the new Northern Contact Directory and will have this finalised and listed here very soon. In the meantime, if you want to make contact with a member of the team in the first instance please contact us via one of the methods listed below:

  • through forms on this website 
  • by emailing [email protected]
  • by phoning our Customer Experience Centre on 0800 200 6060
  • on Twitter or Facebook: @northernassist
  • through any member of staff at our stations or on the train
  • by writing to us at Freepost NORTHERN.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.