Skip to main content
Customer Information -
Timetables are changing 15 December
More Information
Customer Information -
Short notice cancellations
Check before you travel
Buy tickets
Looking for something?

Safe Travel

We’re working around the clock to make sure that when you travel, you travel safely on our trains and in and around our stations. We can all also help each other by ensuring we be kind when travelling.  

Here’s how we ensure to help you travel safely.  

  • Over 6,000 cameras at our stations and on board our trains
  • Our teams have started to wear body worn cameras to help protect you, our colleagues, and to deter any antisocial behaviour with over 1500 cameras out on our network.
  • 60 Northern Travel safety officers patrolling the network, these work alongside British Transport Police. 
  • 384 help points and video ticket machines at stations which can connect you straight to emergency services or to seek some assistance from our control room.
  • Our main station car parks hold the Park Mark Secure designation.
     

Reporting an incident

Our top travel tips

Bikes, buggies and wheelchairs

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.