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Station Message
LiftThe lift to platforms 1 and 3 at Bolton station is being replaced. During this time, passengers alighting at these platforms who require step-free access are advised to travel to Salford Crescent to board a service that will return to Bolton on platforms 4 and 5 where there is step-free access.
Passengers who need step-free access are advised to allow extra time for their journeys and where possible, book assisted travel in advance with their train operator. Extra staff will be at the station to help passengers safely use the stairs.
For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560. For more information about this project, please see here.
Bolton Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Opening hoursMon-Sat 06:00 to 21:00
Sun 08:15 to 19:30
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
2 waiting rooms between platforms 1 & 3, one waiting room between platforms 4 & 5
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TrolleysNo
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Station BuffetYes
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ToiletsYes
Toilets on platforms 4, and 3 serving the whole station
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Accessible toiletsYes
Accessible toilets, platform 4 (for 4&5), platform 3 and platform1
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Baby ChangeYes
Baby change is available in all accessible toilets
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TelephonesNo
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Wi Fi
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Tourist InformationNo
East Lancashire Railway Preservation Society is based here tel 0161 7647790. or online at east-lancs-rly.co.uk
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ShopsYes
Newsagent
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Rail replacement locations
Newport Street stop, at stand AA
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets on platforms 4, and 3 serving the whole station
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Accessible toiletsYes
Accessible toilets, platform 4 (for 4&5), platform 3 and platform1
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from information point
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Information Services Open
Information available 0700 - 2300 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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NameParking is not available.
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Spaces0
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces109
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ShelteredYes
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CctvYes
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Location
Platform 1,3,4 and 5
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Annotation
04:00 - 00:00
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TypeStands
Racks
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible toiletsYes
Accessible toilets, platform 4 (for 4&5), platform 3 and platform1
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Step Free Access
- Category A Station
this station is scooter friendly, a scooter permit is required for travel, Level access through the ticket barriers to an overpass and via lifts to all platforms. Lifts available from first to last trains
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
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Impaired Mobility Set DownYes
Newport Street
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Wheelchairs AvailableYes
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Journeys from this station
What improvements have been made at Bolton Train Station?
- New Smart Flexi ticket
- Mobility scooter friendly
- Station renovation
- Extended lift opening hours
- Ticket machine(s)
Bolton Interchange combines the train and bus stations in one busy place - the train station alone sees over 3 million passengers every year.
Opened in 1838, it was originally known as Trinity Street Station. However, all the old building were demolished in the 1980s, although the iconic clock tower was rebuilt on the site of the new Bolton Station, standing tall overlooking Bolton city centre as it had done for over a century.
Undergoing a huge refurbishment in 2006, Bolton Station was given lifts, a new ticket office and improved access to all platforms via a bridge. With the addition of the Interchange, several innovative sustainable ideas have been implemented, including recycling rainwater, solar panels and low energy lighting.
How far is Bolton Station from ManchesterAirport?
It takes approximately 40 minutes to get from Bolton Station to Manchester Airport by train.
How far is the walk from Bolton Station to Bolton city centre?
To walk from Bolton Station to the town centre takes about ten minutes, going via Newport Street.
Does Bolton Station have car park facilities?
There is no parking at Bolton Station at present.
Are there secure bike storage facilities at Bolton Station?
There are spaces for 99 bikes at Bolton Station.
What facilities are available at Bolton Station?
- Toilets
- Station Buffet
- Wifi
- Telephones - coins and card
- Disabled Access - part of the station is step-free, however, ramps, wheelchairs and induction loops are all available
Inspired to find out more about Bolton? We’ve put together the following guide outlining all the amazing places you can visit while you’re there.
Timetable for the routes on which Bolton station is located
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.