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Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Ellesmere Port facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Opening hoursMon-Fri 05:30 to 14:00
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station BuffetCold drinks vending machine Food vending machine
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ToiletsOperating hours only
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station
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CCTV
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Toilets
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Available
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LocationOperating hours only
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements
Arrival Screens -
Customer Help Points
Located on Liverpool bound platform.
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Ticket gates
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces109
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Charges
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Number Accessible Spaces0
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Accessible Spaces NoteParking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces24
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ShelteredYes
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Cctv
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
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Accessibility
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Helpline0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Fri 05:59 to 14:34
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
All disabled passengers will be offered assistance by station staff during booking office opening hours.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free AccessCategory B: "œThis station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details."Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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Journeys from this station
Timetable for the routes on which Ellesmere Port station is located
Pages
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.