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Sheffield Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Opening hoursMon-Sat 05:00 to 22:50
Sun 07:45 to 23:00
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Facilities
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Car ParkYes
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First Class LoungeNo
The First Class Lounge located on platform 5 is currently closed.
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Seated AreaYes
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Waiting Room
There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.
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Station BuffetYes
Cafes and vending machines.
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ToiletsYes
The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
- Monday to Friday: 05:00 to 22:50
- Saturday: 05:00 to 22:50
- Sunday: 07:45 to 23:00
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Atm MachineYes
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ShopsYes
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Rail replacement locations
Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
- Monday to Friday: 05:00 to 22:50
- Saturday: 05:00 to 22:50
- Sunday: 07:45 to 23:00
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0870 4420104 -
Operator NameQ-Park
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NameStation Car Park
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Spaces678
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Number Accessible Spaces11
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces400
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ShelteredYes
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CctvYes
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Location
Cycle hub located at station entrance (next to taxi rank). Additional stands available on Platform 6.
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Annotation
Cycle hub open 24 hours. Changing facilities and toilets available. Cycle repair facilities available at Russell's Bicycle Shed.
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TypeCompounds
Stands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
04.20 - 24.00 Monday to Saturday
07.30 - 24.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.
This station has tactile paving at the edge of each platform.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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First Class lounge
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AvailableNo
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Details
The First Class Lounge located on platform 5 is currently closed.
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Journeys from this station
Formerly known as Pond Street, Sheffield Station, with its impressive stone facade, was built in 1870 when Sheffield was at the height of its industrial importance as a producer of steel. It has seen several redesigns and additions over the years, the last one being to open the Sheffield Tap, a bar situated on platform 1B, and serving a wide selection of international beers, earning itself the National Railway Heritage Award and the Cask Ale Pub of the Year award.
Step outside the station and within minutes you’re in the heart of the city, with attractions, shops and places to eat.
How far is Sheffield Station from Manchester Airport?
Manchester Airport is the nearest airport to Sheffield Station, and a regular service runs between the two, taking approximately 1.15 minutes to cover the 45 miles.
How far is the walk from Sheffield Station to Sheffield city centre?
Going via Pond Street, Sheffield city centre is a gentle 11-minute stroll away.
Does Sheffield Station have car park facilities?
Sheffield Station has 678 car parking spaces, including blue badge spaces, and is open 24 hours from Monday to Sunday.
Are there secure bike storage facilities at Sheffield Station?
Yes, there are 400 spaces which are located at the station entrance. The cycle hub is open 24 hours and is covered by CCTV.
What facilities are available at Sheffield Station?
- Toilets, including baby changing facilities
- Station Buffet
- Shops
- ATM
- Telephones
- Disabled Access - step-free access throughout, ramps, induction loops, and wheelchairs are available
- First Class Lounge
What popular destinations are available from Sheffield Station?
- Sheffield Station to London St Pancras International
- Sheffield Station to Leeds
- Sheffield Station to Liverpool Lime Street
- Sheffield Station to Nottingham
- Sheffield Station to Lincoln
If you’re visiting Sheffield, we’ve put together a helpful guide outlining all the amazing places you can visit while you’re there.
Timetable for the routes on which Sheffield station is located
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.