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Customer Information -
Strike updates, refunds and FAQs
Customer Information -
Short notice cancellations North West and major events

On Time Measures

From April 2019 we are publishing additional punctuality performance measures. Data showing performance nationally can be seen on the RDG website.

 

NRPS Scores for train operators are produced twice yearly. Our Spring 2020 scores can be viewed here. 

Customer Promise P2304

Customer Promise P2304

On Time Graph P2304

On Time Graph P2304

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.