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  • Bradford Interchange (BDI)
  • Leeds (LDS)
  • Liverpool Lime Street (LIV)
  • Manchester Piccadilly (MAN)
  • Manchester Victoria (MCV)
  • York (YRK)
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How we're performing

We know arriving at your destination on time is one of the most important things when travelling by train at Northern, we do everything we can to keep trains running on time. Unfortunately, delays do happen many of which are out of our control. 

To ensure we remain transparent as a train operating company, we publish our performance figures for each railway period so you can see how we're performing. 

Recent performance

Recently, our performance and reliability have not been up to scratch and for that we are sorry.

We are very actively managing higher levels of staff sickness, and on Sundays, which rely on crews volunteering to work additional hours, we have seen a reduction in train crew making themselves available on parts of the network. In addition, the ongoing industrial relations issues have their own impact.

We are working hard with our colleagues and other train operators to improve service reliability.

To help understand the complexity of our network, visit the keeping Northern moving page.

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Trust the train

Dive into the details of performance along key routes connecting Leeds, Bradford, Skipton, Ilkley, and Carlisle and see how we’re committed to keeping you on track.

Learn more about these routes

Latest performance data

Northern services operated

Services removed from the plan’ (also known in the industry as P-coding) are short notice planned changes to a timetable that can be made up to 10 pm the day before departure. They do not include services removed due to engineering works or long term disruption.

Northern network performance

 

Unfortunately, things don't always go to plan. The following incidents caused significant delay and cancellations:

The above incidents had a combined impact of 163 cancellations and 4,048 minutes delay which resulted in disruption to 490 Northern services.

Short Formed - Services run with less than the planned capacity

All cancellations - Services subject to cancellation (full/part)

On Time - Percentage of Recorded Station Stops called at on time or early

Time to 3 - Percentage of Recorded Station Stops called at within 3 minutes of the planned time

Time to 15 - Percentage of Recorded Station Stops called at within 15 minutes of the planned time

30-59 - Services arriving at the planned destination between 30 minutes and 59 minutes late

60-119 - Services arriving at the planned destination between 60 minutes and 119 minutes late

120+ - Services arriving at the planned destination more than 119 minutes late

Customer Promise P2602

Customer Promise P2602

On Time Graph P2602

On Time Graph P2602

Customer Report March 2025

Our customer performance report 1 April 2024 to 1 October 2024.

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