Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).
Please do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return.
Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.
Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space. Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com
No metro available.
Detailed station information
There is a Customer Information Point in the Main Concourse opposite the main departure boards.
All Virgin Trains East Coast machines are DDA compliant in the Travel Centre
Accessible booking office counter
All ticket office windows are DDA complaint with lowered ledges for disabled passengers. No lowered counter
Ramp for train access
Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts.
Accessible public telephones
Available in part on the main concourse during Station Opening times
National key toilets
At entrance to Public Toilets
Step free access
Step free access note
There is step free access to all parts of the station with lifts and escalators giving access to the platforms
Automatic Ticket Gates operate at Platforms 12-18.
Impaired mobility set down
A drop off area is located at Calton Road, an assistance call point is located beside the lift. Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator: London North Eastern Railway - 03457 225 333. Virgin Trains - 0845 744 3366. ScotRail - 0845 6015 929