Trains from Hexham
to Forest Hill
Book your tickets
Hexham facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Indoor waiting rooms on each platform
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Station Buffet
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Toilets
The toilets are available when the station is staffed
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the station front
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CCTV
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Toilets
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Available
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Location
The toilets are available when the station is staffed
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help available 24 hours a day from help point
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Ticket gates
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Parking
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Contact Details
Cash payments use ticket machine
Card payments register with RingGo Code 5708
Call 01138090070 or visit www.MyRingGo.com/register
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0800 200 6060 -
Operator NameNorthern
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NameStation Car Park
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Spaces100
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ChargesDaily: £2.00
Weekly: £10.00 -
Number Accessible Spaces4
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Accessible spaces available
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Cctv
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Bicycle Facilities
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Spaces4
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ShelteredNo
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Cctv
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Location
Platform 2
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TypeLockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category B Station
partial step free access. Level access to Carlisle platform. Access to the Newcastle bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times. Outside of ticket office opening times, between platforms 600m step-free route between platforms via pavement and road.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Step free access from car park to station entrance
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Wheelchairs Available
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Forest Hill facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Issued
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Smartcard Validator
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TravelcardZone 3
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Penalty FaresPenalty fares apply for LO
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Coffee kiosk on northbound platform
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Post Office located nearby
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Atm Machine
Located outside main entrance
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Shops
Passport Photo Booth
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Rail replacement locations
Use bus stop B in London Road for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop E in Dartmouth Road for buses towards New Cross Gate and London Bridge
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/08451 272920 -
NameStation Car Park
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Spaces30
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ChargesDaily: £5.00
Weekly: £20.50
Monthly: £78.00
Annual: £700.00 -
Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces13
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ShelteredYes
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Cctv
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Location
Platform 1
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TypeRacks
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
Customer service staff available from start until end of service, 7 days a week
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Staff help available opening hoursMon-Fri 06:10 to 20:50
Sat 06:40 to 21:15
Sun 07:10 to 21:45 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
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Accessible toilets
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Step Free Access
Step free access to Platform 1 and lift to Platform 2 from the main entrance on Devonshire Road . There is no step free access at the Perry Vale entrance direct to Platform 2.
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Ticket Gates
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Impaired Mobility Set Down
No dedicated area
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Wheelchairs Available
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