Trains from Hexham
to Hampton-in-Arden
From £150.30

0800 138 5560 text relay 18001 0800 138 5560

For customers who arrive on platform 1 (Newcastle bound) and assistance is needed. Please use the call button located at the bottom of the stairs, which alerts the ticket office.

• Category B Station

This station has partial step-free access. Level access to the Carlisle platform. The Newcastle-bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times. Outside of ticket office opening times, between platforms 600m step-free route between platforms via pavement and road.

For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.

To find our more about travelling around this station, please see the 360 map click here

0800 0248998

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Accessible taxis are not available

 Public telephones are not accessible

This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.