
Trains from Hexham
to Shenfield
From £100.00
Hexham to Shenfieldby train on average takes 5 hrs 5 mins
Hexham to Shenfield one way only
Cheapest Advance Single from £100.00Quick Links
Route info - Did you know!
- Trains depart every 19 minutes
- First train leaves Hexham at 06:05
- Last train leaves Hexham at 20:01
Book your tickets
Hexham to Shenfield train times
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Hexham facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Indoor waiting rooms on each platform
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Refreshment FacilitiesYes
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Toilets
The toilets are available when the station is staffed and the Platform Bar is open.
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesNo
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Wi FiYes
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Rail replacement locations
Rail replacement services pick up/drop off at the station front.
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Click here to see the map -
CCTVYes
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Toilets
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Location
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.northernrailway.co.uk/travel/lost-property08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Cash payments use ticket machine
Card payments register with RingGo Code 5708
Call 01138090070 or visit www.MyRingGo.com/register
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0800 200 6060 -
Operator NameNorthern
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NameStation Car Park
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Spaces100
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ChargesDaily: £2.20
Weekly: £8.80
Monthly: £34.00
Annual: £352.00
Note:Daily Charge: £2.20 Up to 2 hours (no return) £0.60 Up to 4 hours (no return) £1.10 Overnight Parking (1600-0759) £0.60
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Number Accessible Spaces4
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Accessible spaces available
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CctvNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeLockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
There is now a Northern team member available from the first train of the day until the last, every day.
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Staff help available opening hoursMon-Sun 06:00 to 00:00
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
Category B Station
There is now a Northern team member available from the first train of the day until the last, every day. This means customers can rely on staff being present throughout the station's operating hours. If you need help crossing the tracks using the barrow crossing, a member of staff will always be on hand to assist. You'll find our team at the Hexham ticket office, ready to support all customers, including those with accessibility needs. You can also book Passenger Assistance in advance at northernrailway.co.uk/passenger-assist or by calling 0800 138 5560. Northern is committed to making rail travel more accessible and inclusive for everyone.
For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableNo
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Station Message
The Ladies toilets on platforms 3 and 4 are out of order at Shenfield.
Shenfield facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
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Refreshment FacilitiesYes
Vending machines
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ToiletsYes
The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.
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Accessible toiletsYes
Located on Platform 3
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Baby ChangeYes
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TelephonesNo
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Wi FiYes
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Atm MachineYes
Located on concourse
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ShopsYes
News agent Passport Photo Booth
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Rail replacement locations
Station Forecourt unless otherwise indicated.
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CCTVYes
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Toilets
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AvailableYes
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Location
The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.
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Accessible toiletsYes
Located on Platform 3
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Help point available in ticket hall
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 442
Number Accessible Spaces: 30
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £13.80
Per Hour: £1.50
Daily: £13.80
Weekly: £55.00
Monthly: £199.00
Three Monthly: £537.00
Annual: £1,932.00
Saturday: £9.40
Sunday: £9.40
Note:£14.00 Weekend fare (from 1000 Friday - 0400 Monday)
£88.00 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 37
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Sat,Sun 24hCharges
Annual: £2,680.00
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Bicycle Facilities
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Spaces112
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ShelteredNo
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CctvNo
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance is provided by station staff at all times during the hours of train service operation. Booking is recommended
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
Located on Platform 3
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Step Free Access
This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on relevant platform.
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Ticket GatesYes
Shenfield station has Secure Station Acreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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