
Trains from Hexham
to Hartlepool
From £7.80
Hexham to Hartlepoolby train on average takes 1 hrs 34 mins
Hexham to Hartlepool one way only
Cheapest Advance Single from £7.80Quick Links
Route info - Did you know!
- Trains depart every 39 minutes
- First train leaves Hexham at 06:05
- Last train leaves Hexham at 22:00
Book your tickets
Hexham to Hartlepool train times
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Hexham facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Indoor waiting rooms on each platform
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Refreshment FacilitiesYes
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Toilets
The toilets are available when the station is staffed and the Platform Bar is open.
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesNo
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Wi FiYes
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Rail replacement locations
Rail replacement services pick up/drop off at the station front.
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Click here to see the map -
CCTVYes
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Toilets
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Location
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.northernrailway.co.uk/travel/lost-property08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Cash payments use ticket machine
Card payments register with RingGo Code 5708
Call 01138090070 or visit www.MyRingGo.com/register
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0800 200 6060 -
Operator NameNorthern
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NameStation Car Park
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Spaces100
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ChargesDaily: £2.20
Weekly: £8.80
Monthly: £34.00
Annual: £352.00
Note:Daily Charge: £2.20 Up to 2 hours (no return) £0.60 Up to 4 hours (no return) £1.10 Overnight Parking (1600-0759) £0.60
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Number Accessible Spaces4
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Accessible spaces available
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CctvNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeLockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
There is now a Northern team member available from the first train of the day until the last, every day.
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Staff help available opening hoursMon-Sun 06:00 to 00:00
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
Category B Station
There is now a Northern team member available from the first train of the day until the last, every day. This means customers can rely on staff being present throughout the station's operating hours. If you need help crossing the tracks using the barrow crossing, a member of staff will always be on hand to assist. You'll find our team at the Hexham ticket office, ready to support all customers, including those with accessibility needs. You can also book Passenger Assistance in advance at northernrailway.co.uk/passenger-assist or by calling 0800 138 5560. Northern is committed to making rail travel more accessible and inclusive for everyone.
For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableNo
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Hartlepool facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresTrain Operator: NT
Url: https://www.northernrailway.co.uk/about-us/playfare
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Facilities
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Car ParkYes
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Seated AreaYes
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Refreshment FacilitiesYes
Cafe and Craft Ale bar, both within station vacinity
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Toilets
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Baby ChangeYes
Inside booking hall
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TelephonesNo
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the bus stops outside the station front.
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CCTVYes
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Toilets
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points are outside the lifts on the platform and concourse lift entrances
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Ticket gatesYes
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Parking
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Contact Details0800 200 6060
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Operator NameLocal Council - 70 spaces
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NameStation Car Park - Operated by Hartlepool Council
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Spaces125
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ChargesDaily: £0.00
Note:Information as at 22/05/25 taken from the Hartlepool Council site
User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
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Number Accessible Spaces7
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Accessible Spaces Note
For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
This station is not operated by Northern Trains
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
Cycle Hoops are under the platform canapy on platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
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Staff help available opening hoursMon-Sat 07:00 to 19:00
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
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Step Free Access
- Category A Station
There are lifts to all platforms
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Wheelchairs AvailableNo
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