Trains from Hexham
to Darlington Train Station
From £25.50

0800 138 5560 text relay 18001 0800 138 5560

There is now a Northern team member available from the first train of the day until the last, every day.

Category B Station

There is now a Northern team member available from the first train of the day until the last, every day. This means customers can rely on staff being present throughout the station's operating hours. If you need help crossing the tracks using the barrow crossing, a member of staff will always be on hand to assist. You'll find our team at the Hexham ticket office, ready to support all customers, including those with accessibility needs. You can also book Passenger Assistance in advance at northernrailway.co.uk/passenger-assist or by calling 0800 138 5560. Northern is committed to making rail travel more accessible and inclusive for everyone.

For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.

To find our more about travelling around this station, please see the 360 map click here

03457 225 225 or 18001 03457 225 225 (Text relay service)

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on platform 4. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Generally available but advance booking recommended

text phones are available and staff are on hand to assist as required due to no low level phones

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Darlington has a RNIB 'Map for All' located at the main entrance, adjacent to the taxi rank and accessible parking. Access to the platforms via the Victoria Road entrance is via a steep ramp.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.