Trains from Ellesmere Port
to Taplow
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Ellesmere Port facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Cold drinks vending machine Food vending machine
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Toilets
Operating hours only
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station
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CCTV
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Toilets
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Available
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Location
Operating hours only
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Located on Liverpool bound platform.
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Ticket gates
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces109
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ChargesFree
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces24
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ShelteredYes
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Cctv
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Fri 05:59 to 14:34
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
All disabled passengers will be offered assistance by station staff during booking office opening hours.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category B: "œThis station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details."Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed
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Ticket Gates
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Impaired Mobility Set Down
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Taplow facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Travelling with contactless is available.
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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Seated Area
Waiting rooms available on both platforms 3&4.
Platform 4 - Multiple seats available covered by the canopy.
Platform 3- Uncovered seats available on across platform
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Waiting Room
- Step free, heated waiting rooms with push button door opening are located on Platforms 3&4.
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Station Buffet
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Toilets
Located on platform 4
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Accessible toilets
- Accessible Toilets are available from the Platform 4 toilets. Each toilet has an accessible cubicle and can be opened by an automatic button when pressed.
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Baby Change
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Telephones
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Wi Fi
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Post Box
Post box located on platform 4
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/3Su0Lq4oIQ0fkTpZ9gSH6l/a605ae5ffda2e25a9efeae99f66c0247/MTR220613d_Bus_Routes_for_Rail_Strike__Taplow_.pdf
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CCTV
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Toilets
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Available
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Location
Located on platform 4
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Accessible toilets
- Accessible Toilets are available from the Platform 4 toilets. Each toilet has an accessible cubicle and can be opened by an automatic button when pressed.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Station staff available from first to last train
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Parking available on both sides of station.
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/taplow-station/ -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces16
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Number Accessible Spaces1
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Accessible Spaces Note
West car park
- 18 spaces
- 0 accessible spaces
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredYes
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Cctv
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Location
Northern Car Park off platform 4
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
- Accessible Toilets are available from the Platform 4 toilets. Each toilet has an accessible cubicle and can be opened by an automatic button when pressed.
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Step Free Access
- Accessibility Category A. This station has step-free access to all platform.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
- Wheelchairs available from first to last train.
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Ticket Gates
Ticket barriers are located at the Approach Road and car park entrances.
Ticket barriers from Approach Road entrance is manned from first to last.
Car Park entrance is manned during peak times then via remote gateline.
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Impaired Mobility Set Down
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Wheelchairs Available
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