Trains from Ellesmere Port
to Bentley (Hampshire)
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Ellesmere Port facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Cold drinks vending machine Food vending machine
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Toilets
Operating hours only
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station
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CCTV
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Toilets
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Available
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Location
Operating hours only
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Located on Liverpool bound platform.
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Ticket gates
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces109
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ChargesFree
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces24
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ShelteredYes
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Cctv
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Fri 05:59 to 14:34
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
All disabled passengers will be offered assistance by station staff during booking office opening hours.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category B: "œThis station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details."Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed
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Ticket Gates
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Impaired Mobility Set Down
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Bentley (Hampshire) facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Bentley ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated area inside the booking hall. Seating is compliant with code of practice.
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Station Buffet
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Toilets
The toilets are located on Platform 1.
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Accessible toilets
N/A
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Towards Farnham: Bus stop outside the Star Inn.
Towards Alton: Bus shelter on Station Road near London Road.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1.
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Accessible toilets
N/A
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Bentley.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDepartureScreens
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Customer Help Points
Customer Help points are located on every platform
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Ticket gates
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Parking
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NameBentley Car Park
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Spaces96
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ChargesOff-peak: £3.90
Per Hour: £1.30
Daily: £7.90
Weekly: £31.50
Monthly: £111.30
Three Monthly: £333.90
Annual: £1,113.00
Saturday: £3.90
Sunday: £3.90
Note:Ring Go Code 77493.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.90.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £11.70.
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Number Accessible Spaces2
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Accessible Spaces Note
Parking is chargeable for all vehicles
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces23
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ShelteredNo
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Cctv
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Location
Platform 1
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Annotation
9 cycle lockers and 14 cycle stand parking spaces
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TypeLockers
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesAlton
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Accessible toilets
N/A
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Step Free Access
Step-free category B2 Station. Steep ramp to Platform 1 of approx 1:4 gradient, or steep ramp at 1:4.4 gradient plus one step via Booking Hall. Barrow Crossing (ungated) with steep ramp at 1:5 to Platform 2. Trains can depart from either platform but most use Platform 1 in both directions.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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