Trains from Ellesmere Port
to Edinburgh Gateway
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Ellesmere Port facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Cold drinks vending machine Food vending machine
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Toilets
Operating hours only
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station
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CCTV
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Toilets
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Available
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Location
Operating hours only
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Located on Liverpool bound platform.
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Ticket gates
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces109
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ChargesFree
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces24
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ShelteredYes
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Cctv
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Fri 05:59 to 14:34
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
All disabled passengers will be offered assistance by station staff during booking office opening hours.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category B: "œThis station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details."Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed
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Ticket Gates
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Impaired Mobility Set Down
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Edinburgh Gateway facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for SR
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
The toilets are located in the Waiting Shelter/Room. The toilet facilities are only available during ticket office opening hours.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Buses pick up/drop off from the bus stops outside the station
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CCTV
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Toilets
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Available
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Location
The toilets are located in the Waiting Shelter/Room. The toilet facilities are only available during ticket office opening hours.
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Accessible toilets
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Wifi
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 -
Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsArrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces100
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ShelteredYes
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Cctv
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TypeStands
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Accessibility
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Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 06:10 to 00:10
Sun 08:10 to 00:10 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Static low counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office
Blue Badge parking bays: 4
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Ticket Gates
Ticket gates to all platforms
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Impaired Mobility Set Down
4 Blue Badge holder spaces, pick-up and drop-off
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Wheelchairs Available
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