Trains from Chester-le-Street
to Alton
From £102.10
Chester-le-Street to Altonby train on average takes 5 hrs 39 mins
Chester-le-Street to Alton one way only
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Route info - Did you know!
- Trains depart every 36 minutes
- First train leaves Chester-le-Street at 05:44
- Last train leaves Chester-le-Street at 18:53
Book your tickets
Chester-le-Street to Alton train times
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Station Message
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Chester-le-Street facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
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Station Buffet
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Toilets
There are toilets in the caf├й but this is not operated by the station operator and are for caf├й customers only
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop off outside station entrance.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces13
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ChargesDaily: £2.00
Weekly: £8.00
Monthly: £25.00
Annual: £250.00
Note:Ticket Machine Available
or
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces2
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ShelteredNo
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Cctv
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Location
Within Car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Level access from car park.
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Alton facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Alton ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Station Buffet
A Whistle Stop Agents is located on platform 1 and it sells coffee, tea, drinks, hot and cold sandwiches, etc. There is also a station caf├й in the car park that sells hot and cold food and drinks.
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only during Ticket Office opening hours.
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Baby Change
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Telephones
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Wi Fi
Find WiFi Hotspots around Alton station
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Post Box
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Rail replacement locations
Station Forecourt, Station Road.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only during Ticket Office opening hours.
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Wifi
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Annotation
Find WiFi Hotspots around Alton station
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Alton.
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Information Available From StaffYes - from help point
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Customer Help Points
Customer Help points are located on every platform
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Ticket gates
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Parking
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NameAlton Car Park
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Spaces207
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ChargesOff-peak: £4.60
Per Hour: £1.50
Daily: £9.30
Weekly: £37.10
Monthly: £130.90
Three Monthly: £392.70
Annual: £1,309.00
Saturday: £4.60
Sunday: £4.60
Note:Ring Go Code 77475.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holidays £4.60.
Off Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £13.80.
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces60
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ShelteredNo
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Cctv
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Location
Platform 1
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Annotation
6 cycle lockers and 54 cycle hoops.
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TypeLockers
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:00 to 13:24
Sun 10:00 to 18:00 -
Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only during Ticket Office opening hours.
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Step Free Access
Step-free category A Station. Level access to Platform 1. Lifts to Platform 2.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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