Trains from Chester-le-Street
to Erith
Book your tickets
Station Message
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Chester-le-Street facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
-
Station Buffet
-
Toilets
There are toilets in the caf├й but this is not operated by the station operator and are for caf├й customers only
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop off outside station entrance.
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Customer Help Points
-
Ticket gates
-
-
Parking
-
Contact Details0800 200 6060
-
Operator NameNorthern
-
NameStation Car Park
-
Spaces13
-
ChargesDaily: £2.00
Weekly: £8.00
Monthly: £25.00
Annual: £250.00
Note:Ticket Machine Available
or
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
-
Number Accessible Spaces0
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces2
-
ShelteredNo
-
Cctv
-
Location
Within Car park
-
TypeStands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
staff will come out of the office to assist
-
Ramp For Train Access
-
Accessible toilets
-
Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
-
Ticket Gates
-
Impaired Mobility Set Down
Level access from car park.
-
Erith facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Oystercard Topup
-
Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
TravelcardZone 6
-
Penalty FaresPenalty fares apply for SE
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Heated waiting area in booking hall only available when staff are present
-
Station Buffet
Caf├й Coffee kiosk
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
- Towards Dartford - Bus stop L at West Street and Erith High Street (what 3 words: crunch.retail.lined).
- Towards Plumstead - Bus stop E is Opposite the old library on Walnut Tree Road (what 3 words: shed.look.dots).
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
-
Operator NameSoutheastern Customer Services
-
Information Available From StaffYes - from help point
-
Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
On platform
-
Ticket gates
-
-
Bicycle Facilities
-
Spaces32
-
ShelteredYes
-
Cctv
-
Location
front of station
-
Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
-
TypeStands
-
-
Accessibility
-
Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 06:10 to 19:25
-
Induction Loop
-
Accessible Ticket Machines
station forecourt
-
Ramp For Train Access
-
Accessible Taxis
Accessible taxis are available to book
-
Accessible Public Telephones
Public telephones are not wheelchair accessible
-
Nearest stations with more facilitiesDartford
-
Accessible toilets
-
Step Free Access
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London. There is no step free access to Platform 1.Step access only to platform 1 for services to London via footbridge. No step free interchange between platforms. However 'circular' services do run from London Cannon Street , then back to London Cannon Street , from Platform 2 via Barnehurst, please check National Rail Enquiries for this journey availability and times.
-
Ticket Gates
-
Impaired Mobility Set Down
-