Trains from Chester-le-Street
to Colwyn Bay
From £29.70
Chester-le-Street to Colwyn Bayby train on average takes 4 hrs 37 mins
Chester-le-Street to Colwyn Bay one way only
Cheapest Advance Single from £29.70* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 70 minutes
- First train leaves Chester-le-Street at 04:30
- Last train leaves Chester-le-Street at 19:52
Book your tickets
Chester-le-Street to Colwyn Bay train times
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Chester-le-Street facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
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Refreshment FacilitiesNo
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ToiletsNo
There are toilets in the cafe but this is not operated by the station operator and are for cafe customers only
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop off from outside the Masonic Centre/Hall on Station Road near the mini roundabout.
What3words - noisy.held.bumpy
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces11
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ChargesDaily: £3.30
Weekly: £13.20
Monthly: £51.00
Annual: £528.00
Note:Daily Charge: £3.30 Up to 2 hours (no return) £0.80 Up to 4 hours (no return) £1.70 Overnight Parking (1600-0759) £0.80
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Within Car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
Level access from car park.
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Wheelchairs AvailableNo
N/A
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Colwyn Bay facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or at ticket office.
You can get a TFW SmartCard on our website: www.tfw.wales
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
On each platform.
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Refreshment FacilitiesNo
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Baby changing facilities in ladies and gents toilets
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
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Baby ChangeYes
Baby change facilities are in ladies and gents toilets on platform 1.
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is in the station car park.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Baby changing facilities in ladies and gents toilets
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Ticket Office only.
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.apcoa.co.uk/find-parking/locations/colwyn-bay/colwyn-bay-station-colwyn-bayLL29 8DF -
Operator NameAPCOA
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NameStation Car Park
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Spaces74
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Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces20
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ShelteredYes
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CctvYes
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Location
10 Sheffield stands providing parking for up to twenty bicycles are located on the westbound Platform 1, by the footbridge.
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Annotation
5 hoops
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Help point available - Location: Alongside lift doors at both platform and bridge level
Induction loop availability - Induction Loops in Help Points and at Ticket Office Window
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Staff help available opening hoursMon-Sat 06:15 to 21:05
Sun 09:05 to 16:50 -
Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine is available during ticket office opening hours.
The ticket machine takes cash, debit and credit cards. They have touchscreen controls.
The ticket machine is next to the booking office.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
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Step Free Access
Category A.
Step free access is available from the station car park and a footbridge with lifts connects both platforms.
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Ticket GatesYes
Ticket gates available during ticket office opening hours. There are wide aisle gates.
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Impaired Mobility Set DownYes
Outside the ticket office.
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.