Trains from Bolton Train Station
to Harrow & Wealdstone
Book your tickets
Station Message
The toilets on platforms 4 and 5 are out of order at Bolton station.
From Monday 11 March 2024, the lift to platforms 4 and 5 at Bolton station is being replaced. During this time, passengers travelling from Bolton towards Preston, Blackpool and Cumbria will need to travel via Salford Crescent for step-free access. Passengers are advised to use the lift to platforms 1 and 3, to travel to Salford Crescent and use the step-free access there to head northbound.
Passengers who need step-free access are advised to allow extra time for their journeys and where possible, book assisted travel in advance with their train operator. Extra staff will be at the station to help passengers safely use the stairs.
For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560. For more information, please see here.
Bolton Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
yes and canopy
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Trolleys
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Station Buffet
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Toilets
A key is available from the Station Supervisor and at the News Stand upon request.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Tourist Information
East Lancashire Railway Preservation Society is based here tel 0161 7647790. or online at east-lancs-rly.co.uk
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Shops
Newsagent
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Rail replacement locations
Newport Street stop, at stand AA
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CCTV
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Toilets
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Available
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Location
A key is available from the Station Supervisor and at the News Stand upon request.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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NameParking is not available.
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Spaces0
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces109
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ShelteredYes
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Cctv
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Location
Platform 1,3,4 and 5
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Annotation
04:00 - 00:00
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TypeStands
Racks
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
this station is scooter friendly, a scooter permit is required for travel, Level access through the ticket barriers to an overpass and via lifts to all platforms. Lifts available from first to last trains
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Wheelchairs Available
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Harrow & Wealdstone facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 5
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Penalty FaresPenalty fares apply for LT
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Facilities
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Car Park
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Seated Area
There are no seats in the ticket hall. Seats are available on the platform.
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Waiting Room
Waiting rooms on Platforms 6, 4/5, 2/3 and 1.
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Station Buffet
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Toilets
Male, female and unisex accessible in the Sandridge Close ticket hall - no charge.
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Accessible toilets
Standard key, not RADAR - ask staff for assistance.
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Baby Change
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Telephones
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Wi Fi
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Shops
Newsagent on Platform 1.
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CCTV
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Toilets
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Available
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Location
Male, female and unisex accessible in the Sandridge Close ticket hall - no charge.
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Accessible toilets
Standard key, not RADAR - ask staff for assistance.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
Information Available From StaffYes - from help point
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Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Sandridge Close
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: NCP
Name: Off Cecil Road
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces22
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ShelteredNo
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Cctv
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Location
outside station by car park in Sandridge Close
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TypeStands
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 05:10 to 00:50
Sat 05:10 to 02:40
Sun 06:55 to 00:40 -
Induction Loop
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Accessible Ticket Machines
Accessible ticket machines sell tickets suitable for use on London Underground services, including Daily and Weekly Travelcards.
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Height Adjusted Ticket Office Counter
Ticket office staff provide assistance where possible. See ticket office opening hours.
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Ramp For Train Access
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Accessible Taxis
Contact taxi operator directly
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Accessible toilets
Standard key, not RADAR - ask staff for assistance.
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Step Free Access
This station has step-free access to all platforms. There is level access from the Sandridge Close entrance to platform 1 and ramped access from the Wealdstone entrance to platform 6. Lifts are available to all other platforms, accessible from both entrances.
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Ticket Gates
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Impaired Mobility Set Down
Sandring Close entrance - Drop-off point close by with drop curb but no safe crossing.
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