Trains from Sheffield Train Station
to Audley End
Book your tickets
Station Message
Various toilets on platforms 6 to 8 are out of order at Sheffield station.
Sheffield Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car Park
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First Class Lounge
The First Class Lounge located on platform 5 is currently closed.
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Seated Area
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Waiting Room
There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.
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Station Buffet
Cafes and vending machines.
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Toilets
The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
- Monday to Friday: 05:00 to 22:50
- Saturday: 05:00 to 22:50
- Sunday: 07:45 to 23:00
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Shops
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Rail replacement locations
Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
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CCTV
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Toilets
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Available
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Location
The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
- Monday to Friday: 05:00 to 22:50
- Saturday: 05:00 to 22:50
- Sunday: 07:45 to 23:00
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0870 4420104 -
Operator NameQ-Park
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NameStation Car Park
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Spaces678
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Number Accessible Spaces11
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces400
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ShelteredYes
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Cctv
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Location
Cycle hub located at station entrance (next to taxi rank). Additional stands available on Platform 6.
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Annotation
Cycle hub open 24 hours. Changing facilities and toilets available. Cycle repair facilities available at Russell's Bicycle Shed.
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TypeCompounds
Stands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
04.20 - 24.00 Monday to Saturday
07.30 - 24.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.
This station has tactile paving at the edge of each platform.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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First Class lounge
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Available
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Details
The First Class Lounge located on platform 5 is currently closed.
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Audley End facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting rooms are available on platforms 1 and 2
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Station Buffet
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Toilets
Toilets are located in the booking hall and are open when the Ticket Office is open
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Accessible toilets
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Baby Change
Female toilets
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Telephones
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Wi Fi
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Post Box
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Shops
News agent
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Rail replacement locations
Substitute bus services stop at front of Station
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CCTV
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Toilets
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Available
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Location
Toilets are located in the booking hall and are open when the Ticket Office is open
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Accessible toilets
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Wifi
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from ticket office -
Customer Help Points
Help point available on platform 1
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 664
Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £6.80
Per Hour: £1.00
Daily: £8.40
Weekly: £42.00
Monthly: £186.00
Three Monthly: £530.00
Annual: £1,856.00
Saturday: £4.70
Sunday: £4.70
Note:£74.00 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 9
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Annual: £2,060.00
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Bicycle Facilities
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Spaces86
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ShelteredNo
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Cctv
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Location
Within station and on forecourt
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TypeStands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (12 miles south) for journeys towards London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
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Staff help available opening hoursSat 07:00 to 18:00
Sun 09:00 to 17:00 -
Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toilets
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Step Free Access
This station has step free access to platforms via lifts.
This station is a category A station according to ORR station classification system.
https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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