Trains from Sheffield Train Station
to Stratford (London)
Book your tickets
Station Message
Various toilets on platforms 6 to 8 are out of order at Sheffield station.
Sheffield Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car Park
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First Class Lounge
The First Class Lounge located on platform 5 is currently closed.
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Seated Area
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Waiting Room
There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.
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Station Buffet
Cafes and vending machines.
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Toilets
The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
- Monday to Friday: 05:00 to 22:50
- Saturday: 05:00 to 22:50
- Sunday: 07:45 to 23:00
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Shops
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Rail replacement locations
Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
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CCTV
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Toilets
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Available
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Location
The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
- Monday to Friday: 05:00 to 22:50
- Saturday: 05:00 to 22:50
- Sunday: 07:45 to 23:00
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0870 4420104 -
Operator NameQ-Park
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NameStation Car Park
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Spaces678
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Number Accessible Spaces11
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces400
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ShelteredYes
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Cctv
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Location
Cycle hub located at station entrance (next to taxi rank). Additional stands available on Platform 6.
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Annotation
Cycle hub open 24 hours. Changing facilities and toilets available. Cycle repair facilities available at Russell's Bicycle Shed.
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TypeCompounds
Stands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
04.20 - 24.00 Monday to Saturday
07.30 - 24.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.
This station has tactile paving at the edge of each platform.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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First Class lounge
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Available
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Details
The First Class Lounge located on platform 5 is currently closed.
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Stratford (London) facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Tickets can be collected onto Greater Anglia smartcards at this station.
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TravelcardZone 2/3
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Penalty Fares
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Facilities
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Car Park
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Seated Area
Platform 1&2 - Multiple seats available covered under canopy.
Platform 3&5 - Multiple seats available covered under canopy.
Platform 6&8 - Multiple seats available covered under canopy.
Platform 9&10 - Multiple waiting shelters, uncovered seats also available along the platform.
Platform 10a - Waiting Shelters available
Platform 11 - Waiting Shelter available
Platform 12 - Waiting Shelter available
Jubilee & DLR platforms - Seats available and covered by canopy.
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Waiting Room
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Station Buffet
Coffee shops
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Toilets
Accessible toilets are available located on Jubilee line concourse - radar key required.
Toilets also available in the South concourse under the staircase.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Outside the station - Stratford Centre
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Atm Machine
ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
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Shops
Newsagent located in the Central subway opposite platform 3&5 staircase
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/1xbacpIbedo8JCaB54PERC/de7aeae732c393618b3bb36712f2db8d/DR_A_Stratford_CRL-064_CRL-065.pdf
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CCTV
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Toilets
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Available
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Location
Accessible toilets are available located on Jubilee line concourse - radar key required.
Toilets also available in the South concourse under the staircase.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office
Yes - from information point -
Information Services Open
Elizabeth Line - from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
Car parking is available at Westfield's or Stratford Shopping Centre.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredYes
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Cctv
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Location
Note that these are Council-owned cycle racks, located outside the front of the station
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Annotation
Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility.
There are also various bicycle racks in Meridian Square.
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Accessibility Category A. This station has step-free access to all platforms
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Ticket Gates
Ticket gates are staffed from first to last train
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Impaired Mobility Set Down
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Wheelchairs Available
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