A key is available from the Booking Office upon request.
Baby change facilities
Free Metro shuttle bus link from station front serving Manchester City centre including Victoria Station On both sides of Whitworth Street, Deansgate and Chester Road for buses to Piccadilly Gardens, Altrincham or Sale. Contact Busline 0871 200 2233
Metrolink G-Mex tram stop linked by footbridge from Manchester platform. 0161 228 7811
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Ramp for train access
National key toilets
Step free access
Step free access note
From Whitworth Street, up a ramp (43 paces, 1:25 slope) and level access through the entrance into the foyer. Or from the junction of Chester Road, Whitworth Street and Deansgate, level access through the entrance, along the corridor and up 21 steps into the foyer. Then, to Manchester: Past the ticket office, via the lift in the foyer. Or up a ramp (34 paces), up 17 steps onto the platform. To Bolton, Warrington and Wigan : Via the lift in the foyer or along the subway (26 paces), up a ramp (32 paces) and up 18 steps onto the platform. Level access to Manchester platform also via overbridge from Metrolink G-Mex Metrolink stop. Lift available 06:20 - 23:40 Monday to Saturday. 08:10 - 23:30 Sunday.
Impaired mobility set down
No designated area is provided. Street set down only available.