Trains from Deansgate
to Whitechapel
Book your tickets
Deansgate facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
no, platforms have full canopies
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Station Buffet
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Toilets
A key is available from the Booking Office upon request.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at bus stops on Whitworth St.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from ticket office
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces6
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ShelteredNo
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Cctv
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Location
Outside the station
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
From Whitworth Street, up a ramp (43 paces, 1:25 slope) and level access through the entrance into the foyer. Or from the junction of Chester Road, Whitworth Street and Deansgate, level access through the entrance, along the corridor and up 21 steps into the foyer. Then, to Manchester: Past the ticket office, via the lift in the foyer. Or up a ramp (34 paces), up 17 steps onto the platform. To Bolton, Warrington and Wigan : Via the lift in the foyer or along the subway (26 paces), up a ramp (32 paces) and up 18 steps onto the platform. Level access to Manchester platform also via overbridge from Metrolink G-Mex Metrolink stop.
Lift available first to last train, currently 06:20 - 23:40 Monday to Saturday. 08:10 - 23:30 Sunday.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Whitechapel facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 2
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Penalty FaresPenalty fares apply for LT
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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CCTV
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Toilets
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Available
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator NameTFL LOST PROPERTY - 0845 330 9882
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
Ramps are available to District and Hammersmith & City line trains and to southbound London Overground services. Level access without a ramp is available to Elizabeth line and northbound London Overground services.
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Accessible Taxis
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Accessible toilets
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Step Free Access
Step-free access available to train available on all platforms, including London Underground, except southbound London Overground platform which requires a manual boarding ramp.
Boarding ramps and / or mini ramps available"Щ
For more information visit https://tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairsFor information about step-free access at London Underground stations and which stations have boarding ramps and mini ramps available see the Step-free Tube guide
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Ticket Gates
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Impaired Mobility Set Down
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