Trains from Deansgate
to Southend Airport
Book your tickets
Deansgate facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
no, platforms have full canopies
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Station Buffet
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Toilets
A key is available from the Booking Office upon request.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at bus stops on Whitworth St.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from ticket office
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces6
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ShelteredNo
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Cctv
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Location
Outside the station
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
From Whitworth Street, up a ramp (43 paces, 1:25 slope) and level access through the entrance into the foyer. Or from the junction of Chester Road, Whitworth Street and Deansgate, level access through the entrance, along the corridor and up 21 steps into the foyer. Then, to Manchester: Past the ticket office, via the lift in the foyer. Or up a ramp (34 paces), up 17 steps onto the platform. To Bolton, Warrington and Wigan : Via the lift in the foyer or along the subway (26 paces), up a ramp (32 paces) and up 18 steps onto the platform. Level access to Manchester platform also via overbridge from Metrolink G-Mex Metrolink stop.
Lift available first to last train, currently 06:20 - 23:40 Monday to Saturday. 08:10 - 23:30 Sunday.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Southend Airport facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for XS
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Facilities
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Car Park
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Seated Area
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Trolleys
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Station Buffet
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Toilets
Public toilets are available 04:00 to 23:00 everyday, including weekends.
Outside of these hours toilet facilities are available at London Southend Airport Terminal Building and on board train services.
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Accessible toilets
Disabled toilet access is available 24/7 for customers who have a radar key.
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Baby Change
Female toilets,Male toilets
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Telephones
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Wi Fi
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Post Box
Located in the Airport Terminal Building.
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CCTV
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Toilets
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Available
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Location
Public toilets are available 04:00 to 23:00 everyday, including weekends.
Outside of these hours toilet facilities are available at London Southend Airport Terminal Building and on board train services.
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Accessible toilets
Disabled toilet access is available 24/7 for customers who have a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0800 032 6294 -
Available
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Operator NameLondon Southend Airport Railway Station, Southend On Sea, Essex, SS2 6YF
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Information Available From StaffYes - from help point
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Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Stobart
Name: Car park 1
Spaces: 166
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
http://southendairport.com/getting-to-and-from/parkingOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: Stobart
Name: Car park 2
Spaces: 144
Number Accessible Spaces: 8
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
http://southendairport.com/getting-to-and-from/parkingOpening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces8
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ShelteredYes
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Cctv
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Location
In the car park.
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Accessibility
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Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Yes, local taxi firm serves station.
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Accessible Public Telephones
No public telephone.
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Accessible toilets
Disabled toilet access is available 24/7 for customers who have a radar key.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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