Whitby facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Pick Up/Drop Off on Langbourne Road running adjacent to station.
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CCTV
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 1
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Ticket gates
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Parking
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Contact Details
Car Park Charges
1 hour: £2.50 - 2 hours: £5.00 - 1 Day: £10.00
RingGo: 5710
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park - Charges apply between 06:00 - 18:00 every day
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Spaces48
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ChargesOff-peak: N/A
Per Hour: £2.50
Daily: £10.00
Weekly: N/A
Monthly: N/A
Three Monthly: N/A
Six Monthly: N/A
Annual: N/A
Saturday: N/A
Sunday: N/A -
Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces12
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ShelteredNo
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Cctv
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LocationNext to bus depot office
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TypeStands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible Taxis
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
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Step Free Access
- Category A Station
Both platforms are step free.
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station -
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Station Message
The lifts between Platform 1 and the footbridge are out of order at Llandaf station.
Llandaf facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty Fareshttps://tfwrail.wales/policies-and-reports/revenue-protection-policy
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
At the bus stop outside The Railway Inn for Cardiff direction; opposite side of the road for Pontypridd direction.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens -
Customer Help Points
Ticket office for advice only
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
NameTransport for Wales
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Spaces95
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Charges
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Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces26
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ShelteredYes
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Cctv
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Location
On the Pontypridd-bound platform
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Annotation
There are 8 hoops that are sheltered and 5 hoops that are unsheltered.
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TypeStands
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Accessibility
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Helpline03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableThere are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Staff help available
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Induction Loop
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Accessible Ticket Machines
There are two ticket machines.
One accepts cash and the other accepts payment by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible toilets
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Step Free Access
Category A.
Step free access to Platform 1 (to Cardiff) via a footbridge with lifts.
Step free access to Platform 2 (to Pontypridd) from the station car park.
Access between the platforms is via a footbridge with lifts
Coverage: whole Station -
Impaired Mobility Set Down
Level surface at drop off/pick up points.
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Wheelchairs Available
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