Stalybridge to Hook train times
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Stalybridge facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
Heated waiting rooms are located on Platforms 1, 3 and 4.
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Trolleys
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Station Buffet
Refreshments are available from the bar on platform 4.
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Toilets
The toilets are located on Platform 4.
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Accessible toilets
The accessible toilets are located on Platform 4, these toilets are operated by a radar key.
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Pick up from Bus stop E, under the railway bridge, station side on Market Street.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 4.
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Accessible toilets
The accessible toilets are located on Platform 4, these toilets are operated by a radar key.
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Wifi
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/358 600 1671 -
Available
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Information Available From StaffYes - From the ticket office (when open) and using the help point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on platforms 1, 3 and 4 and also within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces12
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Charges
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Number Accessible Spaces3
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Accessible Spaces NoteParking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Car Park is free of charge.
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Cctv
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Bicycle Facilities
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Spaces32
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ShelteredYes
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Cctv
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LocationOutside the front entrance to the station.
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Annotation
These are new facilities to replace those located on Platform which will be subsequently removed.
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TypeStands
Wheel Racks
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Accessibility
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Helpline0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:50 to 23:35
Sun 06:50 to 23:20 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest stations with more facilitiesManchester Victoria
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Accessible toilets
The accessible toilets are located on Platform 4, these toilets are operated by a radar key.
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Step Free Access
This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from the subway to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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Hook facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Hook ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Trolleys
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Station Buffet
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ToiletsThe toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsThe National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Station forecourt, off station road
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CCTV
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Toilets
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Available
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LocationThe toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsThe National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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OpenOpening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Hook.
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Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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Contact Details
Weekend tickets are available from 0930 Friday £7.90
Off Peak from 0930 Monday to Friday
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces157
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ChargesOff-peak: £3.50
Per Hour: N/A
Daily: £6.30
Weekly: £31.40
Monthly: £92.90
Three Monthly: £278.70
Six Monthly: N/A
Annual: £949.00
Saturday: £3.50
Sunday: £3.50
Note:Bank Holiday £3.50
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Number Accessible Spaces1
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces24
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ShelteredYes
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Cctv
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Annotation
4 lockers and 20 cycle stand parking spaces
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TypeLockers
Wheel Racks
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Accessibility
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Helpline0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible toiletsThe National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Step Free Access
Step-free category B station - This station has level access from the main entrance and car park to Platform 1 (for trains towards London Waterloo). There is step-free access from the supermarket car park to Platform 2 (for trains towards Basingstoke) via a separate entrance and a ramp at approx 1:20 gradient. The step-free route between platforms is approximately 375m via the street.
Please be aware that this station has no tactile paving on the platform edge.
Coverage: no Part Of Station -
Impaired Mobility Set Down
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Wheelchairs Available
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