Trains from Macclesfield Train Station
to Westcliff
Book your tickets
Macclesfield Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.
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Trolleys
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Station Buffet
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Toilets
The accessible toilets are located on Platform 1.
Opening hours:
Monday to Friday: 5:30am to 12:15am
Saturday: 6.00am to 12:15am
Sunday: 7:30am to 12:15am
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Accessible toilets
An accessible toilet is available on Platform 1
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Baby Change
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Telephones
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Wi Fi
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Shops
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Rail replacement locations
Pick Up / Drop Off on station forecourt.
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CCTV
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Toilets
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Available
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Location
The accessible toilets are located on Platform 1.
Opening hours:
Monday to Friday: 5:30am to 12:15am
Saturday: 6.00am to 12:15am
Sunday: 7:30am to 12:15am
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Accessible toilets
An accessible toilet is available on Platform 1
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Help point available in the car park.
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Ticket gates
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Parking
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Car Park 1
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Upper Station Car Park
Spaces: 19
Number Accessible Spaces: 2
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Please note there is a slight gradient from this car park to the station building
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 2
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Lower Station Car Park
Spaces: 38
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is downhill from the main station building
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
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Bicycle Facilities
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Spaces48
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ShelteredYes
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Cctv
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Location
Located on the North end of Platform 1
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Annotation
Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces)
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TypeStands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sat 05:30 to 00:15
Sun 07:30 to 00:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is available on Platform 1
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Step Free Access
Category B1 - Step free access to all platforms. Access to platform 1 via steep ramp. Access to Platform 2/3 via lift
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Westcliff facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
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Waiting Room
Platform 2
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Station Buffet
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Toilets
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Shops
Newsagent
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Rail replacement locations
Exit the station via platform 1:
- If travelling towards London, cross Station Road and wait by bus stop
- If travelling towards Southend, wait by bus stop outside platform 1 entrance
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Email Address: [email protected]
Url: http://www.ncp.co.uk0845 050 70 80 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces46
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ChargesDaily: £7.60
Weekly: £31.00
Monthly: £115.00
Three Monthly: £335.00
Annual: £1,151.00
Saturday: £3.20
Sunday: £3.20
Note:Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
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Cctv
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Bicycle Facilities
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Spaces14
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ShelteredNo
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Cctv
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Location
Located in station car park
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:30 to 21:00
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Customer Service Staff
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Step Free Access
There are no lifts at the station, but step free access is available to both platforms from street level
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Ticket Gates
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Impaired Mobility Set Down
Outside both station entrances
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