Trains from Lancaster
to Okehampton Interchange
Book your tickets
Lancaster facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Yes, located platform 4/5 and platform 3
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TrolleysYes
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Refreshment FacilitiesYes
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ToiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Atm MachineNo
Located on concourse Located by the ticket office
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ShopsYes
News agent
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
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CCTVYes
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Toilets
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AvailableYes
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Location
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://avantiwestcoast.missingx.com/0345 528 0253 -
AvailableYes
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/LA1 5NW -
Operator NameAvanti West Coast
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NameLancaster Car Park
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Spaces163
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.
Different rates apply to non-rail users - please speak to a member of staff.
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Number Accessible Spaces5
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces188
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ShelteredYes
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CctvYes
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Location
Platform 1 (south end)120 Stands
Platform 3 (middle) 16
Platform 4 (North End), 12 Stands
Platform 5, 40 Stands
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Annotation
120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
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TypeStands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sat 04:50 to 23:30
Sun 08:00 to 22:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Station Message
New station - not open yetThis new station is expected to open Friday 3 July 2026. More information will be published here when it becomes available.
Okehampton Interchange facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
.
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Waiting RoomNo
.
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Refreshment FacilitiesNo
.
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ToiletsNo
.
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Accessible toiletsNo
.
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Baby ChangeNo
.
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TelephonesNo
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Wi FiNo
.
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Rail replacement locations
Uses bus stop off Hameldown Road
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CCTVYes
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Toilets
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Accessible toiletsNo
.
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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AvailableNo
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Information Available From StaffYes - from help point
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Parking
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NameStation Car Park
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Spaces200
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Number Accessible Spaces10
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Location
Cycle Storage Available both sides of the station.
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Accessibility
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HelplineYes
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
.
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Ramp For Train AccessYes
.
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Accessible Taxis
.
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Accessible toiletsNo
.
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Step Free Access
Step-free category A station - This station has step-free access to all platforms / the platform via lifts.
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Ticket GatesNo
.
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Impaired Mobility Set DownYes
.
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Wheelchairs AvailableNo
.
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.