Trains from Lancaster
to Hackbridge
From £84.00
Lancaster to Hackbridgeby train on average takes 3 hrs 55 mins
Lancaster to Hackbridge one way only
Cheapest Advance Single
from £84.00
* Cheapest Advanced Single available when booked 9 weeks in advance
Quick Links
Route info - Did you know!
- Trains depart every 66 minutes
- First train leaves Lancaster at 05:13
- Last train leaves Lancaster at 19:41
Book your tickets
Lancaster to Hackbridge train times
| Last updated:
| Departs | Arrives | Train | Duration |
|---|
Station Message
The lifts are out of order between platforms 1-3 and the overbridge at Lancaster station from Monday 28 April for four weeks due to planned maintenance. If you'll need the lift, please allow extra time for your journey if we need to help you change platform.
The estimate for reopening is the morning of 26 May 2025.
Lancaster facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionYes
- Ticket MachineYes
- Smartcard IssuedNo
- Smartcard TopupTicket Office: Yes
Ticket Machine: Yes - Smartcard ValidatorNo
- Penalty FaresPenalty fares apply for VT
- Facilities
- Car ParkYes
- Seated AreaYes
- Waiting RoomYes
Yes, located platform 4/5 and platform 3
- TrolleysYes
- Station BuffetYes
- ToiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
- Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
- Baby ChangeYes
- TelephonesYes
- Wi Fi
- Atm MachineNo
Located on concourse Located by the ticket office
- ShopsYes
News agent
- Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
- CCTVYes
- Toilets
- AvailableYes
- Location
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
- Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Detailshttps://www.nationalrail.co.uk/
- AvailableYes
- Operator Name
- Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office - Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements - Customer Help PointsYes
- Ticket gatesNo
- Parking
- Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/LA1 5NW - Operator NameAvanti West Coast
- NameStation Car Park
- Spaces165
- ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
- Number Accessible Spaces6
- Accessible Car Park EquipmentNo
- CctvYes
- Bicycle Facilities
- Spaces188
- ShelteredYes
- CctvYes
- Location
Platform 1 (south end)120 Stands
Platform 3 (middle) 16
Platform 4 (North End), 12 Stands
Platform 5, 40 Stands
- Annotation
120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
- TypeStands
- Accessibility
- Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ - Staff Help Available
Passenger Assist meeting point is opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Staff help available opening hoursMon-Sat 04:50 to 23:30
Sun 08:00 to 22:45 - Induction LoopYes
- Accessible Ticket MachinesYes
- Height Adjusted Ticket Office CounterYes
- Ramp For Train AccessYes
- Accessible TaxisNo
- Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
- Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
- Ticket GatesNo
- Impaired Mobility Set DownYes
- Wheelchairs AvailableYes
Hackbridge facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionYes
- Ticket MachineYes
- Oystercard TopupYes
- Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
- Smartcard IssuedYes
- Smartcard ValidatorYes
- Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
- TravelcardZone 4
- Penalty Fares
- Facilities
- Car ParkYes
- Seated AreaYes
- Waiting Room
A heated waiting room is available in the ticket office on platform 1, during staffed hours.
Unheated shelters are available on all platforms.
- Station BuffetNo
- ToiletsYes
- Accessible toilets
Accessible toilets at this station are accessed using a RADAR key.
- TelephonesNo
- Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
- Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/4uBhJK0kuBj5kz540NXSrh/244bbc5b9f57bae538c607331358fb5d/2025-01_CI_SN_RRB_HCB_DR.pdf
- CCTVYes
- Toilets
- AvailableYes
- Accessible toilets
Accessible toilets at this station are accessed using a RADAR key.
- Staffing and customer services
- Staffing LevelPart time
- Lost propertyYes
- Annotation
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
- Contact Details
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Url: https://www.southernrailway.com/lostproperty - AvailableYes
- Operator NameSouthern
- Information Available From StaffYes - from help point
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
The Assistance Meeting point is by the Help Point on platform 1.
- Ticket gatesNo
- Parking
- Contact Details
Url: https://www.apcoa.co.uk/southern/01895 262122 - Operator NameAPCOA Parking UK
- NameStation Car Park
- Spaces65
- Number Accessible Spaces3
- Accessible Spaces Note
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
- Accessible Car Park EquipmentNo
- CctvNo
- Bicycle Facilities
- Spaces64
- ShelteredNo
- CctvYes
- Location
Located by the station entrance, close to Platform 1.
Cycles are left at owners risk. Abandoned cycles may be removed.
- TypeStands
- Accessibility
- Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.southernrailway.com/travel-information/travel-help/assisted-travel - Helpline opening hoursMon-Sun 24h
- Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
- Staff help available opening hoursMon-Fri 06:10 to 19:35
Sat 07:30 to 14:00 - Induction LoopYes
- Accessible Ticket MachinesYes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Height Adjusted Ticket Office CounterYes
- Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.
You can arrange assistance by:
- Pressing the "emergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
- Texting us on 07970 511077
- Accessible TaxisNo
- Accessible toilets
Accessible toilets at this station are accessed using a RADAR key.
- Step Free Access
This is a Category B2 station: Level access to both platforms. Step-free access between platforms is via the street (length above 400m and steep gradient).
The Assistance Meeting point is by the Help Point on platform 1.
- Ticket GatesNo
- Impaired Mobility Set DownYes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
- Wheelchairs AvailableNo
