Trains from Harrogate Train Station
to Hockley
Book your tickets
Harrogate Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The toilets are open during ticket office opening hours
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
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Post BoxYes
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Atm MachineYes
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ShopsYes
shopping precinct and real ale pub adjacent to station platforms.
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Rail replacement locations
Replacement transport will pick up/drop off in the station car park
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are open during ticket office opening hours
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
contact Customer Relations 0845 00 00 125
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Ticket gatesYes
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces117
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ChargesDaily: £6.00
Weekly: £24.00
Monthly: £58.00
Three Monthly: £140.00
Annual: £560.00
Note:Up to 2 Hours ( No return): £2
Daily £6.00
Weekly £16.00
Monthly £58.00
Quarterly £140.00
Annually £560.00
Overnight £10 ( Overnight tickets can be extended the following day (via the Ring Go A P P)
Download and use the Ring Go app or pay online at www. Ring Go.co.uk Use Ring Go Code 5711 Or You can call 0113 8090070, Ring Go Code 5711
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Number Accessible Spaces6
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces32
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ShelteredYes
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CctvYes
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Location
Platform 1
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:15 to 23:18
Sun 09:15 to 23:12 -
Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible Public Telephones
Disabled user friendly
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Accessible toiletsYes
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Step Free Access
- Category A Station
- This station is mobility scooter friendly
Level access to both platforms via separate entrances. Lifts between platforms are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
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Impaired Mobility Set DownYes
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Hockley facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Heated waiting rooms on both platforms
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Station BuffetYes
Coffee stand, limited opening hours
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ToiletsYes
The toilets including accessible (radar key) toilets are on platform 1
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Atm MachineYes
Located outside the station
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Rail replacement locations
Replacement transport stops are away from the Station, Located on Spa Road.
Customers wishing to travel to Shenfield/London should use the Public bus stop located opposite CO-OP Funeral care.
Customers wishing to travel towards Southend Victoria & Southend Airport should use the bus stop located next to CO-OP Funeral Care.
Directional Signage is provided at the station entrance and at both Public Bus Stops.
Check before travel.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets including accessible (radar key) toilets are on platform 1
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help point avaiable on platform 1.
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Ticket gatesNo
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Parking
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Contact DetailsEmail Address: [email protected]
Url: http://www.ncp.co.uk -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces147
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ChargesOff-peak: £5.80
Per Hour: £1.00
Daily: £8.40
Weekly: £35.00
Monthly: £150.00
Three Monthly: £430.00
Annual: £1,505.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces8
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces80
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ShelteredYes
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CctvYes
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Location
Within car park
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TypeRacks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Most services are operated as driver only meaning there are no other staff onboard. Customers requiring assistance who haven't booked are advised to speak to a member of staff at the ticket office when it's open or use the ticket vending machine help button outside of that time. Please be aware that it may take longer to arrange your assistance if you do not book. Mobile assistance teams also operate within the area and can be available to assist with boarding and alighting for booked assists between the hours of 06:00 - 21:00. Outside of this time alternative transport will be supplied.
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Staff help available opening hoursMon-Fri 06:00 to 19:30
Sat 06:00 to 19:40
Sun 08:10 to 15:40 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to both platforms but not between platforms (footbridge only). Step free access to the Shenfield / London bound side is the same side as the ticket office. The Southend bound platform is accessed from Plumberow Avenue approximately 500 metres away.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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