Trains from Harrogate Train Station
to Hatfield (Herts)
Book your tickets
Harrogate Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The toilets are open during ticket office opening hours
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
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Post BoxYes
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Atm MachineYes
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ShopsYes
shopping precinct and real ale pub adjacent to station platforms.
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Rail replacement locations
Replacement transport will pick up/drop off in the station car park
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are open during ticket office opening hours
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
contact Customer Relations 0845 00 00 125
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Ticket gatesYes
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces117
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ChargesDaily: £6.00
Weekly: £24.00
Monthly: £58.00
Three Monthly: £140.00
Annual: £560.00
Note:Up to 2 Hours ( No return): £2
Daily £6.00
Weekly £16.00
Monthly £58.00
Quarterly £140.00
Annually £560.00
Overnight £10 ( Overnight tickets can be extended the following day (via the Ring Go A P P)
Download and use the Ring Go app or pay online at www. Ring Go.co.uk Use Ring Go Code 5711 Or You can call 0113 8090070, Ring Go Code 5711
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Number Accessible Spaces6
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces32
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ShelteredYes
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CctvYes
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Location
Platform 1
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:15 to 23:18
Sun 09:15 to 23:12 -
Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible Public Telephones
Disabled user friendly
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Accessible toiletsYes
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Step Free Access
- Category A Station
- This station is mobility scooter friendly
Level access to both platforms via separate entrances. Lifts between platforms are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
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Impaired Mobility Set DownYes
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Station Message
The lifts are out of order between platforms 1 and the station footbridge at Hatfield station. This means that there is no step free access available to platforms 2 & 3. This affects Great Northern and Thameslink services towards Welwyn Garden City and Cambridge.
Hatfield (Herts) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oyster Comments
Oyster cannot be used at this station.
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
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Penalty Fares
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Fully accessible heated waiting areas are available on platforms 2 and 3, during staffed hours.
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Station BuffetYes
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ToiletsYes
Located by the waiting room.
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TelephonesNo
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.
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Atm MachineYes
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ShopsYes
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/4Fqas6uEdinOJbGKHX7n93/bbd7dbd5466db2bff70bbe97d49c8388/2024-06_CI_GN_RRB_HAT_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
Located by the waiting room.
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
The Assistance Meeting Point is on platform 1.
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.apcoa.co.uk/great-northern/01895 262122 -
Operator NameAPCOA Parking UK
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NameStation Car Park
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Spaces374
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Number Accessible Spaces19
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Accessible Spaces Note
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces238
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ShelteredYes
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CctvYes
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Location
Located near the bus station.
Cycles are left at owners risk. Abandoned cycles may be removed
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TypeStands
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Accessibility
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Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.
Alternatively, you can also arrange assistance by:
- Pressing the "œemergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0800 058 2844
- Texting us on 0800 138 1018
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Accessible TaxisNo
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is on platform 1.
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Ticket GatesYes
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Impaired Mobility Set DownYes
Located at the front of the station
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Wheelchairs AvailableYes
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