Trains from Alnmouth Train Station
to West Drayton
Book your tickets
Alnmouth Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Trolleys
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Station Buffet
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Toilets
The National key toilets are available at any time with a RADAR key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Bus stops on Curly Lane
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CCTV
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Toilets
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Available
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Location
The National key toilets are available at any time with a RADAR key.
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 2
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces76
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ChargesDaily: £1.50
Note:Up to 2 hours - no return (only available between 0800 - 1559) £0.50
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
2 accessible spaces in the station car park, 3 additional spaces in the nearby council car park
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Cctv
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Bicycle Facilities
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Spaces16
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ShelteredYes
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Cctv
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Location
Platform 1
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Annotation
8 cycle lockers and 8 stand spaces
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:40 to 18:15
Sun 10:20 to 21:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
Level access to platform 1 from Station Carpark, access to platform 2 from council carpark also level.
Lifts available 24hrs
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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West Drayton facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
- Nearby shop sells Oyster cards.
- Oyster cards can be purchased from the Ticket Vending Machine.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 6
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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Seated Area
Waiting rooms located on platform 3 & 4
Waiting Shelters located on platform 4
Multiple uncovered seats available on across platform 3 & 4
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Waiting Room
An accessible, heated waiting room is located on Platform 3 & 4.
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Station Buffet
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Toilets
- Both Male & Female Toilets located on Platform 4
- Accessible Toilet also located on Platform 4, Radar Key required to access.
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/4K1K7KMsxtGaJoERm8Kslf/20996bfaae35401b9f4cec6db5a76246/MTR220613d_Bus_Routes_for_Rail_Strike__West_Drayton_.pdf
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CCTV
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Toilets
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Available
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Location
- Both Male & Female Toilets located on Platform 4
- Accessible Toilet also located on Platform 4, Radar Key required to access.
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gates
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Parking
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Contact DetailsEmail Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/west-drayton/ -
Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
Due to station improvement works the car park is currently closed.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located in the ticket hall on Station Approach.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Step Free Access
Accessibility Category A.
- This station has step free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
- Wheelchairs are available from first to last train.
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Ticket Gates
West Drayton has a Secure Station accreditation
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Impaired Mobility Set Down
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Wheelchairs Available
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