Bikes and buggies
Our trains are both bike and buggy friendly but there are some factors to consider to ensure your and those around you can travel safely.
- If you can, fold your buggy and carry it on and off the train but don't leave small children alone while you do this
- If that isn't practicable leave the child in the buggy and get some help on / off the train or go forwards when getting on the train and backwards when stepping off
- Please don't block aisles or doors on the train.
Travelling with a little one? Remember under 5's go free!
Travelling with children
We know that travelling with children can sometimes feel a little bit daunting, but we want to assure you travelling by train with children is easy. Not only is travelling by train easy but it's budget-friendly too. Children aged 5 - 15 travel for ...
Our top tips for travelling with childrenWheelchairs and ramps
- If you have pre-booked assistance our staff should be waiting. However, if they are not, please tell the conductor
- Tell our staff what you need them to do. They will position the ramp for you but they will not push you up or down it unless you ask them to
- If your wheelchair is electric they will guide you onto the ramp but they cannot control the wheelchair down the ramp or stop you falling if you misjudge things. Visit our accessibility hub for more details.
Plan and book ahead with our Passenger Assist team
Accessibility Hub
Join us on the journey to a more accessible North. We believe train travel should be easier for everyone. That’s why we’re making some big improvements, working hard to make our stations, trains and communities more accessible based on your valuable ...
Visit our Accessibility HubNorthern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.