The toilets are located on the Main Concourse; these toilets can be accessed from all platforms. The National key toilets are adjacent to Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Reception on Platform 1 upon request.
Baby change facilities
Yes
Cycle storage
Spaces:
152
Shelter:
Yes
CTV:
Yes
Location:
stations front
Additional information:
All racks are covered by Council CCTV and there are security patrols every two hours.
For a map of how to get to the car park, please click here
Taxi rank
Darlington is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is: Station Taxis 01325 468 888
Bus service
Information to plan your onward journey is available in a printable format here
Station alerts
The Ticket Office at Darlington is currently operating revised Ticket Office opening times. It is expected to be open from 08:00 until 16:00 daily but this could change given staff availability.
Detailed station information
Help points
Adjacent to turning circle, main entrance, a phone is provided for a link to SMC
Staff help
Monday-Friday 24h
Saturday -
Sunday 24h
Induction loop
Yes
Accessible ticket machines
Yes
Accessible booking office counter
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Ramp for train access
Yes
Accessible taxis
Generally available but advance booking recommended
Accessible public telephones
text phones are available and staff are on hand to assist as required due to no low level phones
National key toilets
Yes
Step free access
Whole station
Step free access note
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Darlington has a RNIB 'Map for All' located at the main entrance, adjacent to the taxi rank and accessible parking. Access to the platforms via the Victoria Road entrance is via a steep ramp.