The toilets are located on the Main Concourse; these toilets can be accessed from all platforms. The National key toilets are adjacent to Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Reception on Platform 1 upon request.
Baby change facilities
All racks are covered by Council CCTV and there are security patrols every two hours.
For a map of how to get to the car park, please click here
Darlington is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is: Station Taxis 01325 468 888
Information to plan your onward journey is available in a printable format here
The Ticket Office at Darlington is currently operating revised Ticket Office opening times. It is expected to be open from 08:00 until 16:00 daily but this could change given staff availability.
Detailed station information
Adjacent to turning circle, main entrance, a phone is provided for a link to SMC
Accessible ticket machines
Accessible booking office counter
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Ramp for train access
Generally available but advance booking recommended
Accessible public telephones
text phones are available and staff are on hand to assist as required due to no low level phones
National key toilets
Step free access
Step free access note
Darlington has a RNIB 'Map for All' located at the main entrance, adjacent to the taxi rank and accessible parking. Access to the platforms via the Victoria Road entrance is via a steep ramp.