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Station Message
The toilets on platforms 4 and 5 are out of order at Bolton station.
From Monday 11 March 2024, the lift to platforms 4 and 5 at Bolton station is being replaced. During this time, passengers travelling from Bolton towards Preston, Blackpool and Cumbria will need to travel via Salford Crescent for step-free access. Passengers are advised to use the lift to platforms 1 and 3, to travel to Salford Crescent and use the step-free access there to head northbound.
Passengers who need step-free access are advised to allow extra time for their journeys and where possible, book assisted travel in advance with their train operator. Extra staff will be at the station to help passengers safely use the stairs.
For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560. For more information, please see here.
Bolton Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Opening hoursMon-Sat 06:00 to 21:00
Sun 08:15 to 19:30
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Facilities
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Car Park
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Seated Area
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Waiting Room
yes and canopy
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Trolleys
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Station Buffet
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Toilets
A key is available from the Station Supervisor and at the News Stand upon request.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Tourist Information
East Lancashire Railway Preservation Society is based here tel 0161 7647790. or online at east-lancs-rly.co.uk
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Shops
Newsagent
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Rail replacement locations
Newport Street stop, at stand AA
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CCTV
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Toilets
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Available
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Location
A key is available from the Station Supervisor and at the News Stand upon request.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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NameParking is not available.
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Spaces0
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces109
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ShelteredYes
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Cctv
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Location
Platform 1,3,4 and 5
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Annotation
04:00 - 00:00
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TypeStands
Racks
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
this station is scooter friendly, a scooter permit is required for travel, Level access through the ticket barriers to an overpass and via lifts to all platforms. Lifts available from first to last trains
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Wheelchairs Available
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Journeys from this station
What improvements have been made at Bolton Train Station?
- New Smart Flexi ticket
- Mobility scooter friendly
- Station renovation
- Extended lift opening hours
- Ticket machine(s)
Bolton Interchange combines the train and bus stations in one busy place - the train station alone sees over 3 million passengers every year.
Opened in 1838, it was originally known as Trinity Street Station. However, all the old building were demolished in the 1980s, although the iconic clock tower was rebuilt on the site of the new Bolton Station, standing tall overlooking Bolton city centre as it had done for over a century.
Undergoing a huge refurbishment in 2006, Bolton Station was given lifts, a new ticket office and improved access to all platforms via a bridge. With the addition of the Interchange, several innovative sustainable ideas have been implemented, including recycling rainwater, solar panels and low energy lighting.
How far is Bolton Station from ManchesterAirport?
It takes approximately 40 minutes to get from Bolton Station to Manchester Airport by train.
How far is the walk from Bolton Station to Bolton city centre?
To walk from Bolton Station to the town centre takes about ten minutes, going via Newport Street.
Does Bolton Station have car park facilities?
There is no parking at Bolton Station at present.
Are there secure bike storage facilities at Bolton Station?
There are spaces for 99 bikes at Bolton Station.
What facilities are available at Bolton Station?
- Toilets
- Station Buffet
- Wifi
- Telephones - coins and card
- Disabled Access - part of the station is step-free, however, ramps, wheelchairs and induction loops are all available
Inspired to find out more about Bolton? We’ve put together the following guide outlining all the amazing places you can visit while you’re there.
Timetable for the routes on which Bolton station is located
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.