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Group’s artwork transforms two of Northern’s Cumbrian stations
A station adoption group has transformed two Cumbrian stations with handmade wooden artwork and planters – including a model train.
04 February 2022 -
Northern is ‘most improved’ in rail industry with third consecutive rise in customer service satisfaction according to industry body
Train operator, Northern, has seen the biggest improvement in customer service satisfaction in the rail industry - with a third consecutive rise in customer scores according to national industry body, The Institute of Customer Service.
02 February 2022 -
Northern completes refurbishment of 100th digital train
A total of 100 refurbished digital trains are now running across Northern’s network Refurbished trains will have digital upgrades such as USB sockets, free Wi-Fi, CCTV and customer information screens. The scheme is part of a multimillion-pound programme to provide new trains, better stations and journeys for customers In addition, 101 new trains are already in operation
27 January 2022 -
Crewe resident named rail industry ‘Rising Star’ by national industry magazine
Tony Baxter from Crewe has been named one of the rail industry’s ‘Rising Stars’ in a nationwide search by Passenger Transport magazine.
25 January 2022 -
York resident named rail industry ‘Rising Star’ by national industry magazine
Jason Wade from York has been named one of the rail industry’s ‘Rising Stars’ in a nationwide search by Passenger Transport magazine.
25 January 2022 -
Audio devices to be fitted in dozens of Northern’s toilets thanks to accessibility funding
Dozens of toilets at Northern’s stations will be fitted with a new device to help blind and visually impaired customers.
24 January 2022 -
Beat the January blues thanks to Northern’s prize draw
Northern is giving customers the chance to beat the January blues – and win a night away in the North at a destination of their choice.
17 January 2022 -
National honours for two of Northern’s best
Two stalwarts of the northern railway are celebrating after being recognised in the recent New Year’s Honours list.
17 January 2022 -
Northern’s carriages cleaned almost one million times in one year
Hard working Northern colleagues cleaned the rail operator's carriages almost one million times in 2021.
13 January 2022 -
Cumbrian community groups recognised for great spirit across the Northern rail network
Community groups from Cumbria have been recognised for their work and commitment at a prestigious national awards ceremony.
29 December 2021 -
Derbyshire community group recognised for great spirit across the Northern rail network
A local community group that supports Buxton railway station in Derbyshire has been recognised for their work and commitment at a prestigious national awards ceremony.
29 December 2021 -
The north’s biggest train operator nominated for high profile awards.
Northern is delighted to be nominated for three prestigious accolades at an upcoming business awards ceremony.
17 December 2021
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