Contact your local team
For more information about our services or for help with constituency queries contact your local team.
Stakeholder contacts
North West
Craig Harrop - Regional Director
Craig is responsible for Northern’s operations in the North West covering Manchester, Liverpool and Lancashire. He joined the rail industry in 1991 and has held various roles including depot manager, stakeholder manager and head of trains and stations for Northern across Lancashire, Merseyside and Cumbria.
Owain Roberts - Regional Stakeholder Manager
Owain is the Stakeholder Manager for the North West and is the key contact for all stakeholders within the region. He has been in the role since 2019 and before joining Northern acquired extensive experience in rail through working in local government and transport consultancy.
Download North West contact details
Yorkshire, Humberside and North Lincolnshire
Kerry Peters - Regional Director
Kerry began her career the rail industry with British Rail in 1994 and was with Cross Country for 12 years before moving to Northern as the result of a chance meeting on a train. She previously worked as Northern’s regional director for the North East until moving into her current role in summer 2024.
Darren Allsopp - Regional Stakeholder Manager
Darren is currently the stakeholder manager for the East region, covering Yorkshire, Humberside and Lincolnshire. He is the “go-to” Northern point of contact for stakeholders within his region. He has a wealth of railway experience being a driver manager for 8 years. He has been at Northern since 2001.
Download Yorkshire, Humberside and Lincolnshire contact details
North East
Jason Wade - Regional Director
Jason is a 30-year veteran of the railway industry and is regional director for the North East. He started his career as a graduate trainee for Regional Railways North East, then part of British Rail. Since then he has held various roles within Northern, with his previous role being Head of Retail Operations.
Matt Croasdale - Regional Stakeholder Manager
Matt is the stakeholder manager for the North East region. He has been in this position for four years. He has a wealth of skills that have been developed over his career and around 30 years at Royal Mail where he progressed to Regional Director for Europe.
Upcoming engineering work and disruptions
Visit our engineering page for the latest information.
Recent timetable changes
Visit our timetable change page for the latest timetable changes.
What’s happening in your community
Find out more about what we're doing to support communities and the environment:
Visit our community pages.
Visit our environment pages.
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