Trains from New Pudsey
to Tilbury Town
Book your tickets
New Pudsey facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting area in booking office and indoor shelters on both platforms which are open during booking office hours.
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Station Buffet
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Toilets
The toilets are available when the station is staffed
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the junction of slip road and Owlcotes Lane 100 yards from station
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CCTV
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Toilets
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Available
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Location
The toilets are available when the station is staffed
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces271
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ChargesFree
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Number Accessible Spaces10
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Accessible Spaces Note
The station car park has a vehicle height barrier - 6 feet 10 inches (2.1 metres) in height.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces11
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ShelteredNo
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Cctv
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Location
Within car park
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Annotation
5 lockers and 6 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:50 to 18:20
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Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
- Scooter Friendly Station
The booking office is situated on platform 1. There is a level access to both platforms via a ramped footbridge.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Station Message
The lifts are out of order between platform 2 (Dock Road) and platform 1 (St Andrews Road) at Tilbury Town station.
Tilbury Town facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
The Accessible toilets are located on Platform 1.
The National key toilets can be accessed from the front of station; these toilets are operated by a RADAR key.
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Accessible toilets
Access from the front of station. This can be accessed using a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Rail replacement buses in both directions depart from bus stops outside entrance to platform 2
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CCTV
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Toilets
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Available
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Location
The Accessible toilets are located on Platform 1.
The National key toilets can be accessed from the front of station; these toilets are operated by a RADAR key.
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Accessible toilets
Access from the front of station. This can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Location
Outside station entrance to platforms 1 & 2
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 05:45 to 20:30
Sat 06:15 to 20:30
Sun 07:15 to 16:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Customer Service Staff
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
Access from the front of station. This can be accessed using a radar key.
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Step Free Access
Lifts are available from street level to both platforms
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Ticket Gates
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Impaired Mobility Set Down
Outside station entrance to platforms 1 & 2
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