Trains from Nelson
to Wick
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Route info - Did you know!
- Trains depart every 280 minutes
- First train leaves Nelson at 08:57
- Last train leaves Nelson at 09:57
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Nelson to Wick train times
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Nelson facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Refreshment FacilitiesNo
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ToiletsYes
Toilets are available in the adjacent Bus Interchange.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Tourist InformationYes
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Rail replacement locations
Pick Up / Drop Off at bus stand 10 in the interchange. (adjacent to the station)
What3words - formless.pirate.jumps
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CCTVNo
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Toilets
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AvailableYes
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Location
Toilets are available in the adjacent Bus Interchange.
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Arrival Screens -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameCar parking is not operated by Northern Trains
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NameStation Car Park
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Spaces15
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces14
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ShelteredNo
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CctvYes
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Location
Opposite Car Park
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Annotation
4 cycle lockers and 10 cycle stand parking spaces
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Mobility Scooter friendly station
Level access available. Lift to platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wick facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for SR
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Part of station building
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TrolleysYes
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Refreshment FacilitiesNo
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ToiletsYes
The toilets are located on the platform. The toilet facilities are only available during ticket office opening hours.
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Accessible toiletsNo
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Baby ChangeYes
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TelephonesYes
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Wi FiNo
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Post BoxYes
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Rail replacement locations
Please click the link below for the exact bus pick up location:-
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CCTVNo
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Toilets
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AvailableYes
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Location
The toilets are located on the platform. The toilet facilities are only available during ticket office opening hours.
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 -
Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
- Ticket Office
Located in the main station building at the entrance for the platform.
- Platform 1
By the customer information screen pole at the entrance onto the platform from the car park.
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces12
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvNo
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TypeStands
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Accessibility
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Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 05:49 to 13:11
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Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office.
Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.