Trains from Hellifield
to Denmark Hill
Book your tickets
Hellifield facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
No waiting rooms or shelters provided at the station. There is a heritage glazed canopy covering the platforms offering shelter from the weather.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stops on Kendal Rd at the junction with Midland Terrace. (Station side for Skipton, opposite side for Morecambe / Carlisle)Replacement transport will pick up/drop off at the bottom of the road leading to the station
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Subway
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces10
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesSettleSkipton
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Accessible toilets
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Step Free Access
- Category A Station
- Station is unstaffed
However no access problems for mobility impaired or elderly customers as the access to the platforms is via ramp. Step free access from road to station entrance.
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Ticket Gates
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Impaired Mobility Set Down
step free access from road to station entrance. However a gently slop access via a underpass from the road level to the station.
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Denmark Hill facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
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TravelcardZone 2
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Penalty Fares
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Facilities
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Car Park
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Seated Area
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Station Buffet
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Toilets
Available during staffing hours.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/2JgfbWkuhyiSftxBQssxGI/7bfdfea5bd7681f72ef3adb2db5625a8/Denmark_Hill_RRBS__DMK_.pdf
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CCTV
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Toilets
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Available
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Location
Available during staffing hours.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Annotation
Please visit www.thameslinkrailway.com/help-and-support/journey-problems/lost-property and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Contact Details
Please visit www.thameslinkrailway.com/help-and-support/journey-problems/lost-property and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
Url: https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property -
Available
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Operator NameThameslink
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces85
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ShelteredYes
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Cctv
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Location
A cycle hub is available on Windsor Walk, on the left hand side of the entrance.
To access the cycle hub, a Key Smartcard is required. Apply for one free of charge from the Thameslink website.
Cycles are left at owners risk. Abandoned cycles may be removed.
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TypeStands
Compounds
Racks
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Accessibility
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Helpline
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station.
Station staff are usually available at the times listed below.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station.
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Accessible Taxis
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Accessible toilets
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the Booking Hall.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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