Trains from Heaton Chapel
to Hackbridge
From £50.50
Heaton Chapel to Hackbridgeby train on average takes 3 hrs 21 mins
Heaton Chapel to Hackbridge one way only
Cheapest Advance Single
from £50.50
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 29 minutes
- First train leaves Heaton Chapel at 06:16
- Last train leaves Heaton Chapel at 20:15
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Heaton Chapel to Hackbridge train times
| Last updated:
| Departs | Arrives | Train | Duration |
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Heaton Chapel facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionYes
- Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupYes
- Smartcard ValidatorYes
- Smartcard Comments
More information at www.northernrailway.co.uk/smart
- Penalty FaresPenalty fares apply for Northern
- Facilities
- Car ParkNo
- Seated AreaYes
- Waiting RoomNo
shelters only
- Refreshment FacilitiesNo
- ToiletsNo
- Accessible toiletsNo
- Baby ChangeNo
- TelephonesNo
- Wi Fi
- Rail replacement locations
Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road. Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.
What3words - Towards Stockport - stuff.drive.looks & towards Manchester - once.highs.accent
- CCTVYes
- Toilets
- Accessible toiletsNo
- Staffing and customer services
- Staffing LevelPart time
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/08002006060 - Open
Open 0700-2200 7 days per week
- Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
- Information Services Open
Information available from Help Point 24/7.
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Platforms 1&2
- Ticket gatesNo
- Bicycle Facilities
- Spaces25
- ShelteredNo
- CctvNo
- Location
Platform 1 & 2
- Annotation
5 cycle lockers and 20 cycle stand parking spaces
- TypeLockers
Stands
- Accessibility
- Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff help available opening hoursMon-Fri 06:05 to 18:30
Sat 07:00 to 18:30
Sun 09:10 to 16:30 - Induction LoopYes
- Accessible Ticket MachinesNo
- Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Ramp For Train AccessYes
- Accessible toiletsNo
- Step Free Access
- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
To find our more about travelling around this station, please see the 360 map click here
- Ticket GatesNo
- Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
Hackbridge facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionYes
- Ticket MachineYes
- Oystercard TopupYes
- Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
- Smartcard IssuedYes
- Smartcard ValidatorYes
- Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
- TravelcardZone 4
- Penalty Fares
- Facilities
- Car ParkYes
- Seated AreaYes
- Waiting Room
A heated waiting room is available in the ticket office on platform 1, during staffed hours.
Unheated shelters are available on all platforms.
- Refreshment FacilitiesNo
- ToiletsYes
- Accessible toilets
Accessible toilets at this station are accessed using a RADAR key.
- TelephonesNo
- Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
- Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/4uBhJK0kuBj5kz540NXSrh/244bbc5b9f57bae538c607331358fb5d/2025-01_CI_SN_RRB_HCB_DR.pdf
- CCTVYes
- Toilets
- AvailableYes
- Accessible toilets
Accessible toilets at this station are accessed using a RADAR key.
- Staffing and customer services
- Staffing LevelPart time
- Lost propertyYes
- Annotation
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
- Contact Details
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Url: https://www.southernrailway.com/lostproperty - AvailableYes
- Operator NameSouthern
- Information Available From StaffYes - from help point
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
The Assistance Meeting point is by the Help Point on platform 1.
- Ticket gatesNo
- Parking
- Contact Details
Url: https://www.apcoa.co.uk/southern/01895 262122 - Operator NameAPCOA Parking UK
- NameStation Car Park
- Spaces65
- Number Accessible Spaces3
- Accessible Spaces Note
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
- Accessible Car Park EquipmentNo
- CctvNo
- Bicycle Facilities
- Spaces64
- ShelteredNo
- CctvYes
- Location
Located by the station entrance, close to Platform 1.
Cycles are left at owners risk. Abandoned cycles may be removed.
- TypeStands
- Accessibility
- Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.southernrailway.com/travel-information/travel-help/assisted-travel - Helpline opening hoursMon-Sun 24h
- Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
- Staff help available opening hoursMon-Fri 06:10 to 19:35
Sat 07:30 to 14:00 - Induction LoopYes
- Accessible Ticket MachinesYes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Height Adjusted Ticket Office CounterYes
- Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.
You can arrange assistance by:
- Pressing the "emergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
- Texting us on 07970 511077
- Accessible TaxisNo
- Accessible toilets
Accessible toilets at this station are accessed using a RADAR key.
- Step Free Access
This is a Category B2 station: Level access to both platforms. Step-free access between platforms is via the street (length above 400m and steep gradient).
The Assistance Meeting point is by the Help Point on platform 1.
- Ticket GatesNo
- Impaired Mobility Set DownYes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
- Wheelchairs AvailableNo
