Brough to Brookwood train times
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Brough facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty Fares
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
Heated waiting rooms are available on both platforms.
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Trolleys
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Station Buffet
Refreshments available from the Coffee Kiosk Monday to Saturday 0600 to 1130.
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Toilets
There are no toilet facilities available at this station.
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Accessible toilets
There are no toilet facilities available at this station.
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Baby Change
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Replacement coaches depart from the Short Stay Car Park.
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CCTV
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Toilets
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Accessible toilets
There are no toilet facilities available at this station.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 600 1671 -
Available
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Information Available From StaffYes - From the ticket office (when open) and using the help point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameAPCOA on behalf of TransPennine Express
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NameStation Car Park
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Spaces172
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ChargesOff-peak: N/A
Per Hour: N/A
Daily: £4.80
Weekly: £22.00
Monthly: £68.00
Three Monthly: £178.00
Six Monthly: N/A
Annual: £540.00
Saturday: £4.80
Sunday: £4.80 -
Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces82
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ShelteredYes
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Cctv
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Location
Platforms 1 and 2
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TypeLockers
Stands
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Accessibility
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Helpline0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 19:45
Sun 09:00 to 18:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest stations with more facilitiesHull
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Accessible toilets
There are no toilet facilities available at this station.
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Step Free Access
This station is category A. Ramped access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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Brookwood facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Brookwood ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
Platform 1
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Trolleys
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Station Buffet
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ToiletsThe toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsThe National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only open during Ticket Office opening hours.
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Station forecourt off Connaught Road (A324)
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CCTV
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Toilets
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Available
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LocationThe toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsThe National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only open during Ticket Office opening hours.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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OpenOpening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Brookwood.
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Information Available From StaffYes - from information point
Yes - from ticket office -
Customer Help Points
Customer Help points are located on every platform
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Ticket gates
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Parking
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Car Park 1
Notes
Marked Bays for Season Ticket holders only before 0900 Monday to Friday
Weekend tickets are available from 1600 Friday £7.90
Off Peak from 1600 Monday to Friday
Name: Main
Spaces: 460
Number Accessible Spaces: 8
Accessible Spaces Note: Parking is chargeable for all vehicles
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Com_Open
ArrayCharges
Off-peak: £3.50
Daily: £9.80
Weekly: £47.90
Monthly: £132.90
Three Monthly: £398.70
Annual: £1279.00
Saturday: £3.50
Sunday: £3.50
Note:Bank Holiday £3.50
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Car Park 2
Notes
Accessible Spaces Note: Parking is chargeable for all vehicles
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
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Bicycle Facilities
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Spaces294
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ShelteredYes
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Cctv
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Annotation
A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools.
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TypeCompound
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Accessibility
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Helpline0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest stations with more facilitiesWoking
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Accessible toiletsThe National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only open during Ticket Office opening hours.
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Step Free AccessStep-free category B3 station. Ramp at up to 1:7 gradient to Platform 1 (for trains towards London). Steps to Platform 2 (for trains towards Basingstoke/ Alton)
Coverage: no Part Of Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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