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Customer Information -
New timetables and planned disruption

At Northern, we play a vital role across the North by providing a reliable and friendly train service that helps hundreds of thousands of people to go do their thing. That's over 2,000 services every day, travelling to over 500 destinations.

Our vision is about more than just train travel. We strive to make a positive impact for the North for all we do and for all we serve, and everyone at Northern has a part to play.

Put simply, we want to set a new standard for customer experiences. We’ve introduced an entire fleet of state-of-the-art trains that include free WiFi, power sockets at every seat and digital screens. We’re building easier and quicker ways to buy tickets - on your phone or tablet, or in person. And we’re more committed than ever to making customer journeys as safe and comfortable as possible.  

Were making sure our our people can go do their thing, too.  

When it comes to our people, we’re now more focused than ever on being better, and doing better. Across our organisation, you’ll find that we value individuality. You’ll discover that we love working together, having fun, and getting stuck in to making our customers’ lives easier. And we make sure we go out of our way to create incredible opportunities for everyone to grow. All of which means we get to be the best we can be every single day.

We’re working hard to create a workplace with equality and diversity at its heart, and where everyone is included. We truly want to represent every single one of the different communities we serve. We want to continue our journey towards being a modern, progressive and diverse company, that really values people and rewards hard work.

The possibilities are truly endless. We’ve got lots of great things planned, and the exciting part is that they’re all powered by our people

Join us, and you won’t just get to do your thing - you’ll build a different kind of future, too.

 

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.